Roles required for EVAM
Learn about the roles needed to configure and manage the Entity View Action Mapper (EVAM).
| Role | Description |
|---|---|
| admin or evam_admin | Grants full administrative rights, including the ability to configure and manage all aspects of the ServiceNow platform, such as creating data sources, configuring EVAM bundles, and defining view templates. |
| itil | Provides access to IT Service Management features, allowing users to interact with incidents, changes, and other ITSM records, which may be relevant when associating EVAM configurations with ITSM data. |