Mobile Classic Android v4.3

  • Release version: Mobile
  • Updated June 11, 2026
  • 1 minute to read

    • The Mobile Classic Android v4.3 release provides problem fixes.

    Download the latest Mobile Classic version

    To download the latest release, visit the Google Play store.

    Important:
    There are several new ServiceNow mobile apps, including Mobile Agent, Now Mobile, Mobile Onboarding, and Now Support. Check out these new apps for the latest features and capabilities.

    Fixed in this release

    Problem Short description Description

    Mobile

    PRB1320664

    		 Rename the existing Android mobile application to 'ServiceNow Classic'

    Mobile

    PRB1315441

    		 When accessing the Chat Queue through the Android mobile app, the attachment option does not work consistently On Android phones, the 'Take photo' option underneath the attachment icon does not appear. Also, the behavior of the attachment icon can be inconsistent and it does not work every time.