Mobile Onboarding for Android v10.0.2

  • Release version: Mobile
  • Updated May 20, 2020
  • 1 minute to read

    • The Android v10.0.2 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Steps to reproduce

    Mobile Android (non-classic)

    PRB1396128

    		 Users are getting the error 'Please log out of current instance and login again' when clicking the push notification

    Mobile Android (non-classic)

    PRB1397194

    KB0823272

    		 Push notifications are getting filtered out when the instance ID is not present and the host is mismatched Refer to the listed KB article for details.

    Mobile Android (non-classic)

    PRB1403306

    		 The Menu button is not working in Service Portal for Android devices
    1. Log in to an instance and create a new URL type applet which redirects to Service Portal.
    2. Open the applet from the mobile app.

      The Service Portal page opens up.

    3. Click Menu at the top-right corner.

    Expected behavior: The menu drop-down list should show up.

    Actual behavior: The Menu button is unresponsive and nothing happens.

    ServiceNow Agent - Android

    PRB1397387    		 Pagination does not work for grouped lists

    ServiceNow Request - Android

    PRB1393036

    		 Support copying and pasting text from fields on the details screen

    This version also improves user experience when opening a single parameter, and includes other minor bug fixes and performance improvements.