ServiceNow Onboarding - Intune for Android v14.0.0

  • Release version: Mobile
  • Updated April 7, 2022
  • 1 minute to read

    • The Android v14.0.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile Android (non-classic)

    PRB1543317

    		 The ServiceNow Now Mobile app prevents camera usage from internal apps Users are never prompted for camera permissions, nor is the permission forwarded to the web view, which allows the camera to be opened.
    1. Log in to the instance.
    2. Select the 'Services' applet.
    3. Select the 'Reservations' application.
    4. Click the QR code scanner icon.

    The QR code scanner cannot access the camera.

    Mobile Android (non-classic)

    PRB1560448

    		 Images for categories and catalog items no longer display in the launcher screen or list screens after upgrading

    Mobile Android (non-classic)

    PRB1555645

    		 Mobile web screen behaving incorrectly Users observe that on the Now Mobile app for Android, the mobile web screen disappears when the app returns from the background.

    This version also includes other minor bug fixes and performance improvements.