ServiceNow Onboarding - Intune for iOS v11.0.0

  • Release version: Mobile
  • Updated October 22, 2020
  • 2 minutes to read
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    Summary of ServiceNow Onboarding - Intune for iOS v11.0.0

    The iOS v11.0.0 release of ServiceNow Onboarding - Intune includes important fixes and enhancements for mobile users. This version is designed to improve user experience and address specific issues encountered in previous versions.

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    Key Features

    • Download Availability: Users can download the latest version from the Apple App Store, and a demo account is available for testing.
    • Bug Fixes:
      • Crash issue in landscape orientation on iOS 14.
      • Deletion of items from embedded lists not updating automatically.
      • Improper functionality of the "Hide when empty" checkbox in UI Sections.
      • Attachment issues with the Cabrillo API on iPhones.
    • User Experience Enhancements: Updated designs for Activity Stream screens, improved pull-to-refresh functionality, and the addition of a Dismiss button for message banners.
    • Debug Mode: A new debug mode for troubleshooting purposes.

    Key Outcomes

    As a result of these updates, users can expect a more stable and user-friendly mobile application experience, particularly with enhanced performance and reduced bugs. The minimum supported iOS version is 13, ensuring compatibility with a wide range of devices.

    The iOS v11.0.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Apple App Store. Users can launch a demo to try the ServiceNow Onboarding - Intune app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile iOS (non-classic)

    PRB1431037

    		 The landscape orientation crashes the app in iOS 14 when an ALP screen is visible

    Mobile iOS (non-classic)

    PRB1421259

    		 In the form with the embedded list screen segment, when performing the delete action on the list screen, the item is not removed automatically
    1. Open the mobile app and log in to the instance.
    2. Tap the Mobile Regression tab, and scroll to the 'Simple Applets' section.
    3. Tap the 'MAP' applet.
    4. Tap the item card, and then tap '...'.
    5. In the pop-up list, tap 'Incidents - List'.
    6. Swipe right on the list and tap '...' to delete this record.

    Expected behavior: The item should be removed from the list automatically.

    Actual behavior: The item is not removed from the list until you manually refresh the form.

    Mobile iOS (non-classic)

    PRB1430845

    		 Issues with the Hide when empty field on the UI Section form
    1. Navigate to Mobile Studio and open any Application Launcher.
    2. Open any UI Section.
    3. Remove all the applets if they are present in the UI Section.
    4. Select the 'Hide when empty' checkbox.
    5. Observe the behavior in Mobile.

      Notice that the UI Section is not visible.

    6. Add some applets in the UI Section.
    7. Observe the behavior in Mobile.

      Notice that the UI Section is not visible.

    8. Remove all the applets present in the UI Section again.
    9. Uncheck the 'Hide when empty' checkbox.
    10. Observe the behavior in Mobile.

      Notice that the UI Section is not visible.

    11. Add some applets in the UI Section.
    12. Observe the behavior in Mobile.

    Notice that the UI Section is visible with applets. The 'Hide when empty' checkbox has a faulty and improper behavior in iOS.

    Mobile iOS (non-classic)

    PRB1424207

    		 Cabrillo API attachment issues on iPhone The cabrillo.attachments. viewFile() function is not working as expected in iOS devices.
    1. Create a widget that has a button Download PDF using cabrillo. attachments.viewFile.
    2. Add the above widget to a page.
    3. Create a URL type of applet which redirects to the above page.
    4. Log in to the instance from an iPhone.
    5. Navigate to the URL applet.

      This will redirect to a portal page.

    6. Click the button Download PDF.

    This will work for the first time, but the button won't work from the second click.
    This version also contains the following updates:
    • Updated designs for Activity Stream screens.
    • Enhanced pull to refresh applet launcher experience by having the clients receive all the latest metadata and allowing to always receive the latest without having to re-login.
    • Added the Dismiss button to message banners.
    • Added the Debug mode.
    • Other performance improvements and minor bug fixes.
    Note:
    iOS 13 will be the minimum supported version.