ServiceNow Onboarding - Intune for iOS v13.4.0

  • Release version: Mobile
  • Updated February 3, 2022
  • 2 minutes to read
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    Summary of ServiceNow Onboarding - Intune for iOS v13.4.0

    The iOS v13.4.0 release enhances the ServiceNow Mobile Onboarding application with bug fixes and performance improvements. This update is essential for users to ensure a smoother experience while using the app.

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    Key Features

    • Download Availability: Users can download the latest version from the Apple App Store and try a demo using a demo account.
    • Bug Fixes: Key issues addressed include:
      • Attachment Modal Issue: Users can now successfully upload attachments without the button becoming unresponsive after dismissing the modal.
      • Negative Decimal Value Reporting: Reports now accurately reflect negative decimal values created in records.
      • VoiceOver Accessibility: Improvements ensure that unnecessary elements are not exposed to VoiceOver, enhancing UI navigation for visually impaired users.

    Key Outcomes

    With this update, ServiceNow customers can expect improved functionality in the Mobile Onboarding app, including reliable attachment uploads, accurate reporting of decimal values, and better accessibility for all users. These enhancements contribute to a more efficient and user-friendly experience within the application.

    The iOS v13.4.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Apple App Store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile iOS (non-classic)

    PRB1549808

    		 The attachment modal swipe dismiss does not re-enable the Attachment button As a result, users are unable to upload using the attachment variable.
    1. From the 'For Me' tab, scroll down and start the 'Report Vaccination' flow.
    2. Select any vaccination status to enable the next stage of the form.
    3. Press the Upload button and select Open Library to launch the gallery.
    4. Press Cancel in the modal to dismiss.

      Observe that Upload can be pressed again.

    5. Select Open Library again, but swipe from the top of the modal to dismiss the gallery.

    Observe that Upload no longer responds to taps.

    Mobile iOS (non-classic)

    PRB1544154

    		 A negative value in the decimal type of a field does not populate the report in the Now Mobile app
    1. Log in to any Rome instance.
    2. Navigate to any table (for example, incident) and create a decimal type of field.
    3. Create any record with a negative value in the decimal field and another record with a positive value.
    4. Create a report that shows the positive value and another report with a negative value.
    5. Create an applet and attach the report to it.
    6. Attach the applet to an applet launcher.
    7. Log in to the instance from the Now Mobile app.
    8. Navigate to the home, test the report, and check that the report doesn't show any value.
    9. Navigate to the home, test the report with the positive value, and check that the report shows the data correctly.

    Mobile iOS (non-classic)

    PRB1547267

    		 iOS Now Mobile app artifact element exposed to VoiceOver There is a 'What application is down/unavailable undefined' element that is exposed to VoiceOver. Exposure of elements that are covered, hidden, a duplicate, or otherwise should not be visible to the user causes confusion for users attempting to navigate the UI of the application and may cause input and control errors.
    1. Log in to the instance on the Now Mobile app.
    2. Using VoiceOver, perform the following navigations.
    3. Select the 'Services navigation' tab.
    4. Scroll down to 'Browse services'.
    5. Select the Can we help you? item.
    6. Open the 'Report outage' item.
    7. Navigate to the What application is down... field and open it.
    8. Let VoiceOver describe the available choices.

    vThis version also includes other minor bug fixes and performance improvements.