Mobile Onboarding for iOS v15.0.0

  • Release version: Mobile
  • Updated October 6, 2022
  • 1 minute to read
  • The iOS v15.0.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Apple App Store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile iOS (non-classic)

    PRB1599956

    Fatal Exception: NSInternalConsistencyException and completion handler not called

    Mobile iOS (non-classic)

    PRB1597559

    VoiceOver does not announce that a page is loading

    Mobile iOS (non-classic)

    PRB1596366

    Mobile VA chat request returns 401 error when the authorizeByCookieFirst is set to true

    Mobile iOS (non-classic)

    PRB1595736

    UI rules are not applied on the Form screen of the global mobile results
    1. Create a Mobile UI Rule where the Incident Priority is highlighted in yellow, if priority is 3.
    2. Open an incident record where priority is 3 and confirm that the priority is highlighted.
    3. Search for the same incident record in the Global Search.
    4. Open the incident record.

    Expected result: The priority is highlighted.

    Actual result: The priority is not highlighted.

    Mobile iOS (non-classic)

    PRB1594204

    My Requests Stage Status Timeline text does not display properly when the font size is increased to the Large Font setting

    Mobile iOS (non-classic)

    PRB1592476

    When doing a search while impersonating a user, the top search results are obstructed by the impersonation banner This affects iOS Mobile in Mobile Agent app.
    1. Go to Agent Mobile app (IOS mobile).
    2. Impersonate a user.
    3. In the search field at the top, search for any text.
    4. The first search results will overlap with the impersonation banner.

    Mobile iOS (non-classic)

    PRB1566950

    Accessibility issues with VoiceOver on native iOS screens

    Mobile iOS (non-classic)

    PRB1599903

    Push execution in the NotificationListScreen is unnecessarily delayed by the analytics API call

    Mobile iOS (non-classic)

    PRB1606689

    Custom deep link URL is not opening from the NOW mobile app on iOS (webview)
    1. Install the RouteMatic application from the app store.
    2. Configure the web page containing a hyperlink with rmapp://employee.
    3. Click on the link from the app.

    Expected behavior: The app should redirect to the RouteMatic application.

    Actual behavior: App remains idle.

    This version also includes other minor bug fixes and performance improvements.