Export a snapshot of a configuration item

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can export a snapshot of a configuration item from its timeline.

    Before you begin

    The configuration item must be in the Configuration Item [cmdb_ci] table or a descendant of this table. Auditing must be enabled for the table containing the CI.

    Role required: admin.

    About this task

    You can export a snapshot of the CI to an XML, PDF (Portal), or PDF (Landscape) format.

    Procedure

    1. Navigate to All > Configuration > Base Items > All to open the configuration item list.
    2. Open a configuration item record.
    3. Open the timeline for the record.
    4. Select the bubble representing the time for which you want to export a snapshot of the CI.
    5. Click the export icon (export icon).
    6. Select the file format to use for the export.
      You can download the file to your system for viewing.