Agile 2.0 Prior Sprint Dashboard

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Agile 2.0 Prior Sprint Dashboard

    The Agile 2.0 Prior Sprint Dashboard in ServiceNow provides detailed data visualizations on the scope, actual burndown and burnup trends, and forecast insights of previous sprints. It helps Scrum masters and sprint planners analyze past sprint performance, including scope changes and work completion, to better plan upcoming sprints. This dashboard is accessible via the path All > Agile Development > Dashboards within the platform.

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    Key Features

    • Scope and Work Tracking: Displays committed story points (scope), completed story points, and the number of stories completed or missing estimates from the prior sprint.
    • Sprint Burndown Visualization: A line chart showing scope changes, ideal work pace, remaining work, and comparisons against the ideal burndown to indicate if the team is ahead or behind schedule.
    • Sprint Burnup Visualization: A line chart illustrating the burnup trend of the prior sprint, including scope progression and completed work, helping analyze scope changes and team completion trends.
    • Customizable Reports: Both burndown and burnup charts include series for scope and completed work that can be shown or hidden based on user preference.
    • Role-Based Access: Designed for users with the scrumuser role, typically Scrum masters and sprint planners who need to monitor sprint trends.
    • Upgrading Support: For customers upgrading from earlier versions of the Agile 2.0 Performance Analytics Content Pack, the dashboard layout and visualizations have been enhanced and can be installed from the Solution Library.

    Practical Use for ServiceNow Customers

    • Enables Scrum masters and sprint planners to gain clear visibility into actual scope changes and work completion of previous sprints.
    • Helps identify if the team is on track, ahead, or behind schedule by comparing remaining work against the ideal burndown trend.
    • Supports data-driven sprint planning by analyzing trends in burndown and burnup charts to forecast workload and adjust commitments.
    • Excludes canceled stories from all metrics to ensure accurate sprint performance insights.

    Prior Sprint Dashboard provides data visualization on scope, actual burndown and burnup, and forecast trends of previous sprints. Analyze the data and plan the work for upcoming sprints.

    Navigate to All > Agile Development > Dashboards and select Agile 2.0 Prior Sprint Dashboard.

    Figure 1. Agile 2.0 prior sprint dashboard widgets
    Agile 2.0 prior sprint dashboard widgets.
    Figure 2. Agile 2.0 prior sprint dashboard burndown visualization
    Agile 2.0 prior sprint dashboard burndown report.
    Figure 3. Agile 2.0 prior sprint dashboard burnup visualization
    Agile 2.0 prior sprint dashboard burnup report.
    Note:
    Canceled stories are not included in any of this data.

    End user and roles

    End user and goal Required role Benefits

    Scrum master and sprint planner: Need visibility into actual changes in scope and forecast trends of the previous sprints.

    scrum_user
    • Analyze sprint burndown and burnup trends
    • Use the data to plan for upcoming sprints

    Indicators

    The following are the indicators which are used to generate the data for the reports of this dashboard.

    Scrum: Sum of story points of all stories in the current sprint

    Generates the scope series in the Sprint Burndown and Sprint Burnup reports.

    Scrum: Sum of story points of active stories in the current sprint

    Generates the completed series in the Sprint Burndown and Sprint Burnup reports.

    Breakdowns

    The following are the breakdowns used by the indicators.

    • Scrum: Sprint
    • Scrum: Prior Sprint

    Widgets

    Committed points

    Indicates the committed scope (in number of story points) of the sprint.

    Stories Completed

    Indicates the total number of stories that were completed in the previous sprint.

    Completed

    Indicates the amount of work (in story points) that was completed in the previous sprint.

    Missing Estimates

    Indicates the total number of stories in the previous sprint that were missing estimates.

    Data visualizations

    If you are upgrading from version 1.0.2 or earlier of Performance Analytics Content Pack for Agile 2.0, then install this dashboard from Solution Library to upgrade its layout and access the Sprint Burnup visualization. For more information, see Upgrading the layout of Agile 2.0 dashboards.

    Title Type Description

    Sprint Burndown

    		 Line chart

    Indicates the scope changes, if any, and trends of those scope changes. Indicates the ideal pace of work, how much work is remaining, and if the scope is likely to be completed before the end of the sprint.

    The Sprint Burndown report comprises the following series that can be hidden or displayed based on your preference:
    • Scope: Indicates the amount of work that is planned for the sprint.
    • Ideal Burndown: Indicates how the team needs to progress on stories to complete the sprint on time.
    • Remaining: Indicates the amount of work left for completion in the sprint.

      If Remaining is above the Ideal Burndown, it implies that there is more work left than originally estimated. The team is running behind the schedule of the sprint.

      If Remaining is below Ideal Burndown, it implies that there is less work left than originally estimated. The team is running ahead of the schedule of the sprint.

    Analyze the burndown trends and accordingly plan the workload for an upcoming sprint.

    Sprint Burnup

    		 Line chart

    Shows the previous sprint burnup trend indicating scope changes. Analyze future changes the trend of team's work completion.

    The Sprint Burnup report comprises the following series that can be hidden or displayed based on your preference:
    • Scope: Indicates the amount of work that is planned for the sprint.
    • Completed: Indicates the amount of work completed in the sprint.

    You can customize the Burnup and Burndown reports. For more information, see Customizing Agile 2.0 dashboard reports.