Better together with other ServiceNow applications
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Summary of Better together with other ServiceNow applications
The integration of Strategic Planning with other ServiceNow applications enhances portfolio and product management by optimizing planning, collaboration, and release management processes. These integrations enable ServiceNow customers to align strategic priorities with execution, monitor progress, and streamline release activities across various specialized workspaces.
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Key Features
- Strategic Planning with AI Control Tower workspace: Allows tracking and monitoring of strategic priorities, goals, and planning items related to Artificial Intelligence. By categorizing these items with AI-specific fields, users can view progress within the AI Control Tower workspace, which includes widgets for AI strategies, goals, costs, prioritized work, and RIDAC details.
- Strategic Planning with Digital Product Release workspace: Enables product managers to link planning items to product enhancements, which then appear in the Release scope page’s Planning items tab. This linkage simplifies tracking and managing the status of planning items in the context of digital product releases.
- Strategic Planning with Collaborative Work Management (CWM): Supports associating goals with CWM Boards in portfolio plans. Adding CWM Boards as planning items to lenses such as Organization, Project Portfolio, and Strategic Investments allows access and management of these boards in prioritization, roadmap, and goal pages.
- Strategic Planning with Enterprise Architecture Workspace: Provides enterprise architects the ability to plan, prioritize, and roadmap work based on business capabilities or applications using the Business Capability lens.
- Strategic Planning with Digital Portfolio Management (DPM): Offers DPM managers enhanced roadmap planning capabilities to optimize portfolio performance, prioritize backlogs, and manage budgets effectively by monitoring services and business applications within roadmaps.
Key Outcomes
- Improved alignment between strategic priorities and execution across AI, digital products, collaborative work, enterprise architecture, and portfolio management.
- Enhanced visibility and tracking of progress for strategic goals, planning items, and product releases within specialized workspaces.
- Streamlined release and roadmap management for product managers and portfolio managers, facilitating better prioritization and budget decisions.
- Support for comprehensive planning and collaboration that integrates diverse functional areas, enabling more informed and coordinated strategic execution.
The integration of Strategic Planning with other ServiceNow applications helps portfolio and product managers to optimize planning, collaboration, and release management for their products.
Strategic Planning with AI Control Tower workspace
The ServiceNow® AI Control Tower workspace enables you to track and monitor all your strategic priorities, goals, targets, planning items, and execution items—projects and demands categorized as Artificial Intelligence in the Strategic Planning Workspace.
Populate the Type field for strategic priorities, the Category field for goals, and the Investment type field for planning items with the Artificial Intelligence option to monitor their progress in the AI Control Tower workspace. For more information, see Create a strategic priority, Create a goal, and Add a planning item.
When AI Control Tower is installed, the AI strategy tab appears in the AI Control Tower workspace, featuring different widgets for AI strategies, goals, targets, costs of planning items, prioritized work, and RIDAC details. For more information, see AI strategy tab in AI Control Tower.
Strategic Planning with Digital Product Release workspace
Using the Digital Product lens, product managers can plan, prioritize, and roadmap the work for digital products by aligning with the business strategy.
As part of planning when you associate planning items with the product enhancement in the Strategic Planning Workspace, those associated planning items appear in the Planning items tab of the Release scope page in ServiceNow Digital Product Release workspace. This tab helps product managers track the status of the planning items associated with the product enhancements in the Digital Product Release workspace itself to ease the release management for their products. For more information, see Scope of a release.
Strategic Planning with Collaborative Work Management
With the integration of ServiceNow Collaborative Work Management (CWM) with Strategic Planning, you can plan, roadmap, and associate goals to Boards in a portfolio plan. By adding CWM Boards to a lens configuration, you can access them in the Prioritization, Roadmap, and Goals pages of a portfolio plan as planning items.
The lenses supported to configure the CWM Board as a planning item are Organization, Project Portfolio, and Strategic Investments.
For more information on integration of CWM with Strategic Planning, see Connecting CWM with Strategic Planning or Portfolio Planning. To learn how to update the lens configuration, see Create or modify a lens in Strategic Planning.
Strategic Planning with Enterprise Architecture Workspace
Using the Business Capability lens, enterprise architects can plan, prioritize, and roadmap the work based on business capabilities or business applications. For information on ServiceNow Enterprise Architecture Workspace, see Enterprise Architecture Workspace.
Strategic Planning with Digital Portfolio Management
- Optimize portfolio performance by monitoring services and their performance levels in a comprehensive roadmap.
- Make informed budgetary decisions and deliver shared outcomes by prioritizing backlogs and managing roadmaps of business applications.
For more information, see Exploring Digital Portfolio Management.