Multicurrency fields in demand forms

  • Release version: Zurich
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Multicurrency fields in demand forms

    Multicurrency fields are integrated into various demand-related forms in ServiceNow when the demand currency view is enabled. These fields allow you to manage, track, and report financial values in multiple currencies across different aspects of demand management, including costs, budgets, benefits, and actual expenses.

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    Key Features

    • Demand Forms: Capture financial data such as capital and operating expenses, budgets, planned costs, financial returns, net present value, and actual costs all in the selected demand currency. The demand currency field becomes read-only after financial plans or breakdowns are created to ensure data integrity.
    • Demand Task Forms: Track actual costs in the demand currency with the currency field locked after financial planning stages.
    • Cost Plan and Cost Plan Breakdown Forms: Manage cost amounts in the demand currency, including exchange rates and effective dates for currency conversion. The currency field is locked post-creation of plans or breakdowns.
    • Benefit Plan and Benefit Plan Breakdown Forms: Record expected and actual benefits in the demand currency, with exchange rate details applied similarly to cost plans.
    • Expense Line Forms: Track individual expense amounts in the demand currency with fields locked after financial plans are established.
    • Project Funding Form: Manage planned capital (Capex) and operating (Opex) budgets in the demand currency, including the total budget aggregated from both.

    Practical Application for ServiceNow Customers

    By enabling multicurrency fields in demand forms, you can maintain accurate financial management and reporting within your demand lifecycle, even when dealing with multiple currencies. This capability supports global organizations by ensuring consistent currency tracking across demands, plans, tasks, benefits, expenses, and funding. The read-only restrictions after financial plans are created help maintain data accuracy and prevent unintended modifications.

    Expect improved financial transparency and control over your demand portfolios with automatic currency conversion support through exchange rates and reference dates, ensuring the financial data reflects the correct valuations for different fiscal periods.

    Multicurrency fields are available in the demand forms when the demand currency view is enabled.

    Demand form

    Table 1. Demand form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Capital expense in demand currency Capital expenditure (Capex) value of the demand.
    Capital budget in demand currency Total capital budget value allocated to the demand across all fiscal years.
    Operating expense in demand currency Operational expenditure (Opex) value of the demand.
    Operating budget in demand currency Total operational budget value allocated to the demand across all fiscal years in the selected demand currency.
    Total planned cost in demand currency Estimated cost of the demand.
    Financial return in demand currency Estimated revenue of the demand.
    Financial benefit in demand currency Estimated revenue if the demand is approved.
    Net present value in demand currency Present value of future cash based on the annual interest rate.

    This field compares the money spent today against the financial benefits expected in the future. It enables evaluation of overall investment performance.
    Actual cost in demand currency Total cost incurred while working on a demand and its demand tasks.

    Demand Task form

    Table 2. Demand task form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Actual cost in demand currency Total cost incurred while working on a demand and its demand tasks.

    Cost Plan form

    Table 3. Cost plan form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Cost in demand currency Rolled-up value from the Entered cost field of all cost plan breakdowns.

    Cost Plan Breakdown form

    Table 4. Cost Plan Breakdown form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Cost in demand currency Cost amount for the demand.
    Demand currency exchange rate Rate in effect for the period corresponding to the cost plan breakdown.
    Demand currency exchange rate date Reference date on which the currency exchange rate is applied for conversion.

    Benefit Plan form

    Table 5. Benefit Plan form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Benefit in demand currency Benefit incurred from the demand.
    Actual benefit in demand currency Actual benefit value of the demand.

    Benefit Plan Breakdown form

    Table 6. Benefit Plan Breakdown form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Benefit in demand currency Benefit incurred from the demand.
    Demand currency exchange rate Rate in effect for the period corresponding to the benefit plan breakdown.
    Demand currency exchange rate date Reference date on which the currency exchange rate is applied for conversion.

    Expense Line form

    Table 7. Expense Line form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Amount in demand currency Expense cost amount for the expense line.

    Project Funding form

    Table 8. Project Funding form
    Field Description
    Capex budget in demand currency Planned expense amount allocated for the capital expenditure of the demand.
    Opex budget in demand currency Planned expense amount allocated for the operating expenditure of the demand.
    Total budget in demand currency Sum of the Capex and Opex amounts.