ServiceNow AI Agents read the mood, verify details, and set everything up so you can focus on helping.
AI Agents Triage Cases Boost productivity and elevate every customer interaction. With ServiceNow AI Agents, automate case triage by analyzing sentiment and intent, verifying customer details upfront, and auto-creating cases with pre-filled fields—so your teams resolve issues faster and deliver exceptional service.
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Accelerate Case Triage Use AI Agents to analyze intent, verify information, and create cases—delivering fast, reliable, and consistent service. Video CTA Watch Now
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