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Leadership

Veranderen hoe werk werkt

Het is ons doel om een duurzaam bedrijf neer te zetten dat onze klanten helpt succesvol te zijn.

Luister naar Chairman en CEO Bill McDermott

Digitale transformatie is de kans van deze generatie. De behoefte aan digitale transformatie is versneld door de Covid-19-crisis omdat organisaties zoeken naar nieuwe manieren van werken.

Het Now Platform is de workflowstandaard voor digitale transformatie.

Executive Team
bill mcDermott servicenow ceo
Bill McDermott Chairman en CEO
chris bedi servicenow chief digital information officer
Chris Bedi Chief Digital Information Officer
Jacqui Canney, Chief People Officer ServiceNow
Jacqui Canney Chief Information Officer
CJ Desai Servicenow President and Chief Operating Officer
Chirantan “CJ” Desai President en Chief Operating Officer
russ elmer servicenow general counsel
Russ Elmer General Counsel
kevin haverty servicenow chief revenue officer
Kevin Haverty Senior Advisor to the CEO
gina mastantuono
Gina Mastantuono Chief Financial Officer
servicenow chief marketing officer
Michael Park Chief Marketing Officer
Karen Pavlin
Karen Pavlin Chief Equity and Inclusion Officer
Paul Smith, Chief Commercial Officer
Paul Smith Chief Commercial Officer
Nick Tzitzon, Chief Strategy and Corporate Affairs Officer
Nick Tzitzon Chief Strategy and Corporate Affairs Officer
paige young servicenow chief communications officer
Paige Young Chief Communications Officer

Bill McDermott

Chairman en CEO

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Ik heb altijd al gezegd: als je je naam op een visitekaartje laat zetten, kan dat maar beter zijn voor een merk waar je in gelooft. Voor mij is dat ServiceNow. Het Now Platform neemt de complexiteit weg uit werk. Wie wil dat niet? We laten werk beter werken voor mensen. Ik ga ervoor.

ERVARING

ServiceNow
Chairman 2022 - heden
CEO 2019 - heden
Board of Directors 2019 - heden
Zoom Video Communications
Board of Directors 2022 – Heden
Fisker Inc.
Board of Directors 2020 – Heden
SAP
CEO 2010 – 2019
CEO, SAP America (en andere leidinggevende functies) 2002 – 2010
Siebel Systems
EVP, Worldwide Sales and Operations2001 – 2002
Gartner
President 2000 – 2001
Xerox
Division President and Corporate Officer 1983 – 2000

 

OPLEIDING

MBA
Northwestern University Kellogg School of Management
Executive Development Program
Wharton School of Business
Bachelor in Business Management
Dowling College

 

ASSETS

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Chris Bedi

Chief Digital Information Officer

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Wij zijn onze eigen 'customer zero'. We willen het beste voorbeeld zijn van hoe ons platform en onze producten de manier van werken transformeren en geweldige belevingen creëren. Door onze eigen beste klant te zijn, maken we al onze klanten succesvoller.

ERVARING

ServiceNow
Chief Digital Information Officer 2022 - Heden
CIO 2015 - 2022
Menlo Ventures
CxO Advisory Board 2020 – Heden
Glilot Capital Partners
Technology Advisory Committee 2020 – Heden
JDSU
CIO 2011 - 2015
Verisign
CIO, VP Corporate Development, VP HR Operations (en andere functies) 2002 - 2011
KPMG
Consultant 1996 – 2002

 

OPLEIDING

BSE, Computer Engineering
University of Michigan

 

ASSETS

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Jacqui Canney

Chief Information Officer

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Ik geloof dat mensen meer zijn dan een bedrijfsmiddel - de mensen zijn het bedrijf. Het is mijn taak om de omstandigheden te creëren die al onze mensen nodig hebben om te gedijen.

ERVARING

ServiceNow
Chief People Officer 2021 – Heden
American Marketing Association
Board of Directors 2020 - 2022
Boston College
Board of Trustees 2021 – Heden
Board of Regents 2020 – 2021
Project Healthy Minds
Board of Directors 2021 – Heden
WPP Group
Global Chief People Officer 2019 – 2021
Walmart, Inc.
Executive Vice President, Global People Division and Chief Human Resources Officer 2015 – 2019
Accenture
Senior Executive, Global Human Resources Accenture Digital, Technology, Operations, M&A en andere leidinggevende functies 1993 – 2015
Arthur Andersen
Auditor 1989 – 1993

 

OPLEIDING

BS, Accounting
Boston College

 

ASSETS

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Chirantan “CJ” Desai

President en Chief Operating Officer

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Prachtige producten die geweldige werknemers- en klantbelevingen creëren en werk beter laten werken. Dat is onze passie.

ERVARING

ServiceNow
President en Chief Operating Officer 2023 - heden
Chief Operating Officer 2022 - 2023
Chief Product and Engineering Officer 2021 – Heden
Chief Product Officer 2016 - 2021
Zebra Technologies
Board of Directors 2015 - Heden
EMC
President, Emerging Technologies Division 2014 - 2016
Symantec Corporation
EVP, Information Management Group ( en andere leidinggevende functies) 2004 - 2013
Pivotal Corporation
VP, Product Development 2002 - 2004
Oracle Corporation
Director, Product Development 1995 - 2002

 

OPLEIDING

Master of Computer Science
University of Illinois in Urbana-Champaign
MBA
University of Illinois in Urbana-Champaign

 

ASSETS

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Russ Elmer

General Counsel

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We innoveren. We groeien. We creëren verandering. We willen deze verandering in gang zetten om mensen betere belevingen op hun werk te bieden. Daarom zijn we allemaal hier.

ERVARING

ServiceNow
General Counsel 2018 - Heden
LendingClub
General Counsel 2016 - 2018
PayPal
VP, Deputy General Counsel, Corporate Legal 2015 - 2016
eBay
VP, Deputy General Counsel, Corporate Legal 2014 - 2015
LendingClub Corporation
Deputy General Counsel 2012 - 2014
Pricelock, Inc.
General Counsel 2009 - 2012
eTrade Financial
General Counsel 2000 – 2007 en 2008 – 2009
Gray Cary Ware & Freidenrich
Lawyer/Partner 1990 – 2000

 

OPLEIDING

Juris Doctorate
University of California, Berkeley, School of Law
A.B., Political Science, International Relations
Stanford University

 

ASSETS

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Kevin Haverty

Senior Advisor to the CEO

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We richten ons op het succes van onze klanten. We werken hard om kritieke bedrijfsproblemen voor ze op te lossen. Elke klant is belangrijk.

ERVARING

ServiceNow
Senior Advisor to the CEO 2022 - Heden
Chief Revenue Officer 2020 - 2022
Executive Vice President, Worldwide Sales (en andere seniorfuncties) 2011 - 2020
Drift
Board of Directors 2018 - Heden
EMC
Vice President, Sales, Backup Recovery Systems 2010 - 2011
Data Domain
Vice President, Sales, Americas 2006 - 2010
Thomson Financial
Managing Director of Corporate Communications Sales 2004 - 2006
Brocade
Corporate Account Director 2002 - 2004
EMC Corporation
District Sales Manager 1995 - 2002

 

OPLEIDING

BA
Providence College

 

ASSETS

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Gina Mastantuono

Chief Financial Officer

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Ik houd van ontwikkelen en leidinggeven aan teams van wereldklasse die gericht zijn op het stimuleren van klantsucces. Bij ServiceNow gaan we met passie te werk om klanten te helpen geweldige ervaringen te leveren en productiviteit te ontsluiten.

ERVARING

ServiceNow
Chief Financial Officer 2020 - Heden
Gong
Board of Directors 2022 - Heden
Roblox
Board of Directors 2021 - Heden
Ingram Micro
Chief Financial Officer 2016 – 2019
EVP, Finance 2013 – 2016
Revlon
SVP, Chief Accounting Officer en International CFO 2007 – 2013
IAC/InterActiveCorp
VP, Assistant Controller (en andere functies) 2003 – 2006
Triarc Companies, Inc.
Director of Corporate Accounting and Finance 1998 – 2002
Ernst & Young, LLP
Manager 1992 – 1998

 

OPLEIDING

BS, Accounting and Business Administration
State University of New York in Albany

 

ASSETS

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Michael Park

Chief Marketing Officer

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Wat we doen, is belangrijk. Onze technologie kan worden gebruikt om letterlijk elke uitdaging op te lossen die de wereld voor ons heeft. Iedereen beweert een invloed te hebben op de wereld. Maar wij hebben echt een invloed. En daarom werkt de wereld met ServiceNow. Een verhaal dat ik met trots kan vertellen.

ERVARING

ServiceNow
Chief Marketing Officer 2022 - Heden
Senior Vice President, Product and Solution Marketing 2020 - 2021
EagleView
Chief Product and Marketing Officer 2019 - 2020
HP
General Manager and Global Head, Emerging Compute Solutions 2014 – 2018
Vice President, Global Strategy and Product Management 2013-2014
Microsoft
Corporate Vice President, Product Marketing, Server and Tools Division 2012 – 2013
Corporate Vice President, Product Marketing, Business Solutions Division 2009 – 2012
Corporate Vice President, Sales, US Small and Midsize Solutions and Partners Group 2005 - 2009
SAP AG
Senior Vice President, Product Marketing, Application Platform and Architecture 2003 – 2005
Vice President, Global Marketing, Small & Medium Business 2001-2002
Siebel Systems
General Manager, Industry Solutions 1998 – 2000
Director, Product Management 1996-1998
Procter & Gamble
Sales Unit Manager, Assistant Brand Manager 1990 – 1994

 

OPLEIDING

MBA
Harvard University, Graduate School of Business Administration
BA, Economie en financiën
Universiteit van Rochester

 

ASSETS

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Karen Pavlin

Chief Equity and Inclusion Officer

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Hoe verder we van elkaar verwijderd raken, hoe meer we moeten verbinden. We zullen allemaal profiteren van diversiteit. Ons gezamenlijke opkomende tij voert alle boten mee, waardoor meer kansen en succes voor iedereen worden gecreëerd.

ERVARING

ServiceNow
Chief Equity and Inclusion Officer 2022 – Heden
Apollo Theater
Bestuurslid 2019 – Heden
iMentor
Bestuurslid 2011 – Heden
Accenture
Managing Director en North America Inclusion and Diversity Leader 2017 – 2022
Xerox
Client Managing Director en andere leidinggevende functies 1994 – 2017

 

OPLEIDING

Modern Chief Diversity Officer Program
Cornell University ILR School
Executive Leadership Program
Tuck School of Business, Dartmouth
BA, MA, Marketing
Universiteit van Virginia

 

ASSETS

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Paul Smith

Chief Commercial Officer

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Iedere persoon hier zet zich in om te zorgen voor onze klanten en elkaar.

ERVARING

ServiceNow
Chief Commercial Officer 2022 – Heden
President, EMEA 2021 - 2022
SVP en General Manager. EMEA 2020 - 2021
Salesforce
EVP en GM, VK 2019 – 2020
EVP, EMEA, en andere senior leidinggevende functies 2012 – 2019
Techlightenment
Managing Director 2010 – 2012
Umee
Mede-oprichter en CEO 2006 – 2009
Microsoft
Head of Media and Entertainment, West-Europa, en andere leidinggevende functies 2003 – 2006
Yospace
Business Development Director 2000 – 2003
Morse Group
Account Director 1997 – 2000
Proctor and Gamble
Territory Manager 1994 – 1997

 

OPLEIDING

Geografie, klimaatverandering, 2:1
Universiteit van Plymouth

 

ASSETS

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Nick Tzitzon

Chief Strategy and Corporate Affairs Officer

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Ik vind het geweldig dat ons doel en onze strategie perfect op elkaar zijn afgestemd. We plannen onze route op basis van wat het beste is voor onze klanten, collega's, partners en communities.

ERVARING

ServiceNow
Chief Strategy and Corporate Affairs Officer 2021 - Heden
Chief Strategy Officer 2020 - 2021
Vice President, Office of the CEO 2020 - 2020
SAP
Executive Vice President 2017 - 2019
Senior Vice President, Office of the CEO 2012 - 2017
Bronner
Senior Vice President and COO 2010 - 2012
Dykema Gossett
Government and Public Affairs Advisor 2007 - 2010
United States Government
Chief of Staff, Justice Programs, US Department of Justice 2005 - 2007
Office of the Secretary, US Department of Health and Human Services 2003 - 2005
Commonwealth of Massachusetts
Office of the Governor 2000 - 2003

 

OPLEIDING

BS, Government
Suffolk University

 

ASSETS

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Paige Young

Chief Communications Officer

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Dit is een zeldzaam en bijzonder moment in mijn carrière… De kans om groot te dromen met het meest toegewijde, zorgzame en klantvriendelijke team waarmee ik ooit heb mogen samenwerken. Samen vormen en delen we een krachtige boodschap over de waarde van ons Now Platform.

ERVARING

ServiceNow
Chief Communications Officer April 2022 - Heden
Unity Technologies
Vice President, Communications 2021 - 2022
Zendesk
Vice President, Communications 2019 - 2021
ADOBE
Senior Director, Creative Cloud Communications 2016 - 2019
Edelman
Executive Vice President & GCRM 2011 - 2016
Expedia, Inc.
Director of Global Marketing Communications 2007 - 2011
Weber Shandwick
Vice President (en andere leidinggevende functies) 2002 - 2007
Lithtech Inc.
Director, Marketing Communications 2001 - 2002
WildTangent
Marketing Communications Manager (en andere functies) 1999 - 2001

 

OPLEIDING

BA, Massacommunicatie en Engelse literatuur
Golden Key Scholar, Universiteit van ZUid-Florida

 

ASSETS

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Board of Directors
Frederic B. Luddy
Deborah Black
Susan L. Bostrom
Teresa Briggs
Jonathan C. Chadwick
Paul E. Chamberlain
Larry Jackson
Bill McDermott
Jeffrey A. Miller
Larry Quinlan
Anita M. Sands

Frederic B. Luddy

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ERVARING

ServiceNow
Chairman of the Board 2018 - 2022
Founder and Board of Directors 2004 - heden
Chief Product Officer 2011 - 2016
CEO 2004 - 2011

Peregrine Systems
CTO 1990 - 2003

Enterprise Software Associates
Founder

Boole and Babbage Inc.

Amdahl Corporation
Software Developer 1976 - 1980

Deborah Black

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ERVARING

ServiceNow
Board of Directors 2023 - heden

Netflix
Vice President of Engineering 2021 - heden

Amazon
Vice President, eCommerce Services 2017 - 2021

Microsoft
Corporate Vice President, Windows Division en andere leidinggevende functies 1992 - 2004

Bell Northern Research
Distributed Systems Researcher 1981 - 1991

 

OPLEIDING

MSE, Computer Engineering
University of Michigan

BS, Computer Science
University of Michigan

Susan L. Bostrom

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ERVARING

ServiceNow
Board of Directors 2014 - heden

Gitlab
Board of Directors 2019 - heden

Samsara
Board of Directors 2021 - heden

Cisco Systems
EVP, CMO, Worldwide Government Affairs (en andere leidinggevende functies) 1997 - 2011

 

OPLEIDING

MBA
Stanford Graduate School of Business

BS, Business
University of Illinois

Teresa Briggs

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ERVARING

ServiceNow
Board of Directors 2019 - heden

Warby Parker
Board of Directors 2021 - heden

DocuSign
Board of Directors 2020 - heden

Snowflake
Board of Directors 2019 - heden

Deloitte LLP
Vice Chair & West Region Managing Partner (en diverse andere functies) 2011 - 2019
Deputy Managing Partner (en diverse andere functies) 1982 - 2011
Board of Directors 2016 - 2019

 

OPLEIDING

BS, Accounting
University of Arizona

Jonathan C. Chadwick

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ERVARING

ServiceNow
Board of Directors 2016 - heden

Confluent
Board of Directors 2020 - heden

Samsara
Board of Directors 2020 - heden

Elastic
Board of Directors 2018 - heden

Zoom Video Communications
Board of Directors 2017 - heden

VMware
EVP, CFO, COO 2012 - 2016

Microsoft (na overname Skype)
Corporate VP 2011 - 2012

McAfee
EVP en CFO 2010 - 2011

Skype
CFO 2011 - 2012

Cisco Systems
Verschillende Finance-functies 1997 - 2010

Coopers & Lybrand
Verschillende Accounting-functies 1993 - 1997

 

OPLEIDING

BSc (Hons), Electrical & Electronic Engineering
University of Bath, VK

ACA, Chartered Accountant
ICAEW

Paul E. Chamberlain

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ERVARING

ServiceNow
Board of Directors 2016 - heden

PEC Ventures
President & CEO 2015 - heden

TriNet
Board of Directors 2015 - heden

Veeva Systems
Board of Directors 2015 - heden

JobTrain
Chairman, Strategic Advisory Committee (voorheen Board Member) 2001 - heden

Morgan Stanley
Managing Director (en verschillende seniorfuncties) 1990 - 2015

Princeton University
Adjunct Lecturer, Bendheim Center for Finance 2023 - heden
Lecturer, School of Engineering 2015 - heden

Santa Clara University
Adjunct Lecturer, Finance Department en Leavey School of Business 2020 - 2022

 

OPLEIDING

MBA
Harvard Business School

BA, History, magna cum laude
Princeton University

Larry Jackson

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ERVARING

ServiceNow
Board of Directors 2020 - heden

Apple Inc.
Global Creative Director, Apple Music 2014 - 2022

UCLA Hammer Museum
Board of Directors 2019 - heden

Beats Music
Chief Content Officer 2014 - 2014

Universal Music Group
EVP, Interscope Geffen A&M 2011 - 2014

Sony Music
President, A&R Arista Records (en verschillende andere functies) 2000 - 2010

Bill McDermott

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ERVARING

ServiceNow
Chairman 2022 - heden
CEO 2019 - heden

Zoom Video Communications
Board of Directors, 2022 - heden

Fisker Inc.
Board of Directors, 2020 - heden

SAP
CEO, 2010 - 2019
CEO, SAP America (en andere leidinggevende functies), 2002 - 2010

Siebel Systems
EVP, Worldwide Sales and Operations, 2001 - 2002

Gartner
President, 2000 - 2001

Xerox
Division President and Corporate Officer, 1983 - 2000

 

OPLEIDING

MBA
Northwestern University Kellogg School of Management

Executive Development Program
Wharton School of Business

Bachelor in Business Management
Dowling College

Jeffrey A. Miller

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ERVARING

ServiceNow
Lead Independent Director 2017 - heden
Board of Directors 2011 - heden

JAMM Ventures
President and CEO 2002 - heden

Santa Clara University
Trustee 2012 - heden

Repoint Ventures
Venture Partner 2002 - 2006

Data Domain
Board of Directors 2006 - 2009

McAfee
Board of Directors 2008 - 2011

 

OPLEIDING

MBA
Santa Clara University

BS, Electrical Engineering and Computer Science
Santa Clara University

Larry Quinlan

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ERVARING

ServiceNow
Board of Directors 2021 - heden

Bookings Holdings Inc.
Board of Directors 2022 - heden

Jones Lang LaSalle Inc.
Board of Directors 2022 - heden

Deloitte, LLP
Global Chief People Officer 2010 - 2021
US Chief Information Officer (en andere uitvoerende functies) 1988 - 2010

 

OPLEIDING

MBA
Baruch College, City University of New York

BS, Industrial Management
University of the West Indies

Anita M. Sands

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ERVARING

ServiceNow
Board of Directors 2014 - heden

Nu Holdings Ltd.
Board of Directors 2020 - heden

UBS Financial Services
Group Managing Director, Head of Change Leadership 2012 - 2013
Group Managing Director & COO 2010 - 2012
Transformation Consultant 2009 - 2010

Citigroup
Managing Director, Head of Transformation Management 2008 - 2009

RBC Financial Group
SVP Innovation and Process Design 2006 - 2008

 

OPLEIDING

MSPPM, Public Policy & Management
Carnegie Mellon University

PhD, Atomic & Molecular Physics
Queens University Belfast, Noord-Ierland

BSc (Hons), Physics & Applied Mathematics
Queens University Belfast, Noord-Ierland

Aan het werk

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