BENEF I TS • App generation: Kick- starts development by generating an app skeleton using natural language inputs to reduce time to value. • Playbook generation: Uses natural language to auto-generate a playbook skeleton and streamline service delivery. • Service Catalog item generation: Automatically generates catalog item content and questions to make products and services faster. • Flow generation: Offers flow authors a ‘soft start’ with guided directions for process flows using natural language statements. • Code generation: Enables developers of all skill levels to write natural language statements as comments that are automatically translated into code segments. BENEF I TS Increased Productivity By automating app, playbook, Service Catalog item, flow and code generation while offering code completion suggestions, Now Assist for Creator significantly enhances the app development experience. Developers can kick-start their app creation with app generation, tailor additional capabilities with code generation, and automate app integration with playbook and flow generation, all on a single platform without rewriting their common code across various applications or components. The outcome is reduced dev time by up to 30% (or more) and lowered barriers to entry. This empowers developers of all skill levels and flow authors to achieve more in their app development journey with less effort. Figure 1: App generation Usage In the Now Assist chat area on the right, enter “create an app”, then answer the AI prompts starting with a description of your app. Figure 2: Playbook generation Now Assist for Creator Leverage generative AI (GenAI) to speed process automation and app delivery Now Assist for Creator is a powerful tool that revolutionizes the app platform experience by enhancing productivity and efficiency during the app development lifecycle. Leveraging app, playbook, flow, and code generation capabilities, Now Assist for Creator significantly reduces app development time, improves productivity, and creates seamless coding experiences. Platform users save time by eliminating syntax errors, enabling faster completion of app development and management tasks. Usage In the “Now Assist directions” field type your playbook description, then press the “Build playbook with Now Assist” button By 2025, 80% of app dev** will make use of GenAI code generation. © 2023 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Overig company names, product names, and logos may be trademarks of the respective companies with which they are associated. DS-Datasheet-NowAssistForCreator-09292023 servicenow.com Improved App Creation Experience Now Assist for Creator removes the monotonous and repetitive nature of writing and debugging app syntax. With its growing list of generation capabilities powered by ServiceNow’s domain-specific LLM and strategic 3rd-party LLMs, developers can convert simple, natural language comments into workable apps and automated process flows. This provides a fluid app creation experience with fewer syntax errors to debug, resulting in a more enjoyable and efficient development process. Conclusion Now Assist for Creator is a game-changing solution for Now Platform® users, offering Gen AI capabilities to reduce app development time, increase productivity, and improve overall coding experiences. By leveraging app, playbook, flow and code generation, comment-to-code, and code completion features, app creators can save critical development time, eliminate manual typing errors, and complete their app development projects faster than ever before. Embrace Now Assist for Creator to enhance your platform development productivity and achieve greater success throughout your app development lifecycle endeavors. Figure 3 Now Assist for Creator is A Game-Changer - Emerging Tech: Generative AI Code Assistants Are Becoming Essential to Developer Experience (Gartner May 11, ‘23) More Context • Seamlessly embedded in the platform • Prompt with full context on the instance Better Quality • Fine-tuned with best-in-class ServiceNow- specific scripts • Generates clean, performant, maintainable and up-to-date code Peace of Mind • Only trained on data with explicit permission from the rights holder • Use with confidence Put AI to work for people