Ateko stands for Automation and Tech Collaboration. We are a leading provider of cloud and workforce automation solutions with deep expertise in ServiceNow, Salesforce, and cloud platforms (AWS, Azure, Google Cloud). As one of the fastest growing tech services companies headquartered in Canada, we help enterprise clients across diverse sectors streamline and modernize their operations, including in finance and insurance, telecommunications, media and technology, public sector, and utilities.
Ateko
Your strategic partner for automating, accelerating, and securing core infrastructure and mission-critical workflows.
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Customer satisfaction score4.39 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Montreal, Quebec, Canada
About Ateko
Ateko stands for Automation and Tech Collaboration. We are a leading provider of cloud and workforce automation solutions with deep expertise in ServiceNow, Salesforce, and cloud platforms (AWS, Azure, Google Cloud). As one of the fastest growing tech services companies headquartered in Canada, we help enterprise clients across diverse sectors streamline and modernize their operations, including in finance and insurance, telecommunications, media and technology, public sector, and utilities.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentRegisteredThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Human Resources (HR)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.33 ITSM ProDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.12 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.6Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.36Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer55
Customer Service Management (CSM)
Suite Certification - CSM Professional12
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon7
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management4
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional4
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management9
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional2
Human Resources (HR)
Suite Certification - HR Professional11
ITOM Health
Certified Implementation Specialist – Event Management9
ITOM Visibility
Certified Implementation Specialist – Discovery4Certified Implementation Specialist – Service Mapping4
ITSM Pro
Micro-Certification – DevOps Change Velocity4Suite Certification - ITSM Professional4
ITSM Standard
Certified Implementation Specialist – IT Service Management12Micro-Certification - CMDB Health16Micro-Certification - Configure the CMDB16Micro-Certification - Service Portal16
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)4
Security Incident Response
Certified Implementation Specialist – Security Incident Response5
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management6
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management20Micro-Certification - Agile and Test Management Implementation10
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response5
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)7
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)77
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)152
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)114
Focus industries
Self-declared by partner.
Education
Government
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesMontreal, Verdun, Canada
Europe, Middle East & Africa
FranceRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesMontreal, Verdun, CanadaRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesMontreal, Verdun, Canada
Asia Pacific & Japan
Australia
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program