Simple processes and powerful AI agents for Finance, Procurement, and Supply Chain teams. Automate the manual grind so everyone can focus on work that moves the needle.
Combine the power of your data and workflows on one AI platform. Identify savings opportunities, execute buying strategies, and strengthen supplier relationships.
Create a single source of truth for your procurement processes. Minimize manual work, cut cycle time, and drive efficiencies.
Bring teams and suppliers together in one digital experience. Make supplier on- and off-boarding and day-to-day ops easier.
Streamline your payment process from end-to-end. Unify your people, processes, and systems to get work done more efficiently.
Use AI agents to gather requirements and identify savings opportunities, then onboard new vendors quickly without tedious manual work.
Simplify purchasing with AI agents, guided buying workflows, and clear approvals. Ingest and match invoices at scale.
Use AI agents to help eliminate manual onboarding, management, and offboarding work. Track and act on supplier performance in one place.
Dropbox deployed ServiceNow Sourcing and Procurement Operations (SPO) to build a highly efficient, cross-functional, transparent purchasing experience for all employees and vendors.
NRI selected ServiceNow Source-to-Pay Operations (S2P) to improve supply chain management. Learn how it is streamlined supplier on-boarding by creating a group supplier portal and a single source of truth in S2P.
Reduce procurement costs and disruption risks through collaboration and digitized exception management.
Provide seamless care delivery and cut waste with intelligent supply chains designed to drive sustainability, lower costs, and elevate service quality.
Enable finance teams with AI that helps strengthen compliance, reduce costs, and streamline sourcing and procurement operations.
Automate and optimize source-to-pay processes with AI agents—accelerate cycle times, strengthen compliance, and reduce cost across your supply chain.
Unite the sales cycle, order management, field and customer service with a single, intelligent workflow. Rev-up revenue capture and customer resolution times.
AI-powered workflows empower government employees to make confident decisions, optimize resources, and provide efficient services to the public.
Enterprise resource planning (ERP) refers to integrated systems and software used to manage and optimize key business processes—such as accounting, procurement, supply chain, and project management. ERP ensures data integrity by centralizing information into a single, real-time platform.
Supply chain risk refers to any events, situations, disruptions, or other occurrences that can negatively impact an organization's supply chain.
CapEx refers to long-term investments in various assets and other growth drivers, such as equipment or R&D, while OpEx covers day-to-day operational costs. CapEx is typically a one-time expense spread across the life of the asset, whereas OpEx involves recurring costs tied to ongoing operations. Learn more.
Coordinating supplier onboarding, identifying discount opportunities, verifying purchase orders, and simplifying procurement requests are popular use cases that are addressed with ServiceNow source-to-pay solutions.
Omnichannel is a seamless, integrated approach to sales, support, and service across multiple channels, including online, in-store, and mobile.
Our experts can help you get started evaluating the solution that best fits your needs. Schedule a custom demo for IT to see how it would work in your specific environment.