Supplier Lifecycle Operations Create a unified digital experience that brings together your teams and suppliers, making supplier onboarding, offboarding, and ongoing engagement easier to manage for everyone. Watch Video (1:38) Get Data Sheet
Supplier Lifecycle Operations Overview
One platform for enterprise automation Simplify relationships with all your suppliers. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.  Explore AI Platform
Featured apps and capabilities for Supplier Lifecycle Operations Supplier Lifecycle Operations groups key applications and capabilities that can scale with you as your needs change. Procurement Case Management Resolve common requests with a virtual agent and a searchable knowledge base. Knowledge Management Improve business efficiency with easy knowledge sharing and collaboration. Reporting Create on-demand reports using a single data model for instant, up-to-date insights. Now Mobile Find answers, get help, and make requests across departments from a single, native mobile app. ERP Integration Framework Integrate easily between ServiceNow AI Platform and common ERP systems. Performance Analytics Anticipate trends, prioritize resources, and continuously improve with real-time analytics. Virtual Agent Make requests and resolve issues fast with an AI-powered conversational chatbot that understands simple, human language. Supplier Collaboration Portal Provide a seamless unified employee portal experience to easily communicate and collaborate on supplier tasks. App Engine Starter Build apps at scale with a low-code development environment and prebuilt templates.
Do more with Supplier Lifecycle Operations Combine Supplier Lifecycle Operations with other products and apps to create a powerhouse technology platform. Unify people, processes, and systems to get work done. Discover Solution
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Benefits
Benefits Automate and simplify interactions and collaboration across the end-to-end relationship with a supplier.
Streamline supplier activities Create cases and manage supplier tasks in a single workspace. Integrate with third-party intelligence and data sources.
Onboard suppliers quickly Orchestrate all the teams needed for supplier onboarding with a flexible, unified playbook. Coordinate supplier-side and company-side tasks for accurate, real-time information.
Collaborate easily Provide suppliers with an easy-to-use portal. Enable suppliers and other contacts to participate in, monitor, and update cases.
Simplify intelligence Get a single, comprehensive view of all the information for a supplier. Pull third-party details from a wide set of data sources, including supplier intelligence, news, finance, and more.
Platform
Built on the ServiceNow AI Platform Supplier Lifecycle Operations includes AI-powered platform capabilities so you can deliver faster time-to-value and reduce the potential for errors and delays. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. Explore AI Platform Watch Video (1:28)
Knowledge management Deliver self-service and empower agents with centralized information. Boost productivity with contextual knowledge, powered by AI. Find Out How
Reports and dashboards Take action easily with the latest data at your fingertips. Tap into the power of the ServiceNow AI Platform and our single data model for instant insight. Get Started
Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps. Find answers and get things done across IT, HR, facilities, and other departments. Explore Now Mobile
Security lives at the center of all we do Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe. Find Out How Get Ebook
Plans and Packages
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What You Get Supplier Lifecycle Operations simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you. Contact Us for Custom Quote
Package Scroll down to see a sample of the apps and capabilities that make up the Supplier Lifecycle Operations package.
Supplier Lifecycle Operations (SLO) ERP Integration Framework Performance Analytics Virtual Agent Supplier Collaboration Portal App Engine Starter (10 custom tables)
Key features for Supplier Lifecycle Operations Procurement Case Management Resolve common requests with a virtual agent and a searchable knowledge base. Knowledge Management Improve business efficiency with easy knowledge sharing and collaboration. Reporting Create on-demand reports using a single data model for instant, up-to-date insights.
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Talk to an expert Connect with us to put AI to work and discover how you can simplify interactions with your suppliers. Contact Us