Service Graph Connector for Tanium

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 8분

    • Use the Service Graph Connector for Tanium to bring in hardware, software, and software usage data from a Tanium environment into your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Supported versions

    표 1. Versions
    Tanium ServiceNow

    Minimum version supported: Tanium Cloud or Tanium Semiannual Release 2024H2 or later
    • Yokohama
    • Zurich
    • Australia

    Important information for upgrading Service Graph Connector for Tanium

    Basic authentication is not supported for setting up Service Graph Connector for Tanium 2.0.0. If you're currently using a multi-connection setup with basic authentication, you must delete those connections along with their associated data sources and scheduled imports before upgrading to Service Graph Connector for Tanium 2.0.0.

    For more information, see the Service Graph Connector for Tanium - Basic Authentication Deprecation in Tanium v2.0, Procedure to Remove Service Graph Connection and Associated Records [KB2789721] article in the Now Support Knowledge Base.

    Configuring a connection for the connector

    You can configure a connection for the connector by using the SGC Central view in the Service Graph Workspace or CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see Configure Service Graph Connector for Tanium using SGC Central.
    중요사항:
    The guided setup method is deprecated from Service Graph Connector for Tanium version 2.0.0. Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to configure the connection for the connector. Any previous configurations that were configured using the guided setup method are still available in SGC Central.

    CMDB integrations dashboard

    The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring Tanium integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.

    Data mapping

    Data from the Tanium data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

    The following table describes the data sources, the staging tables, and the target tables including CMDB CI and non-CMDB CI classes for the Tanium application.
    표 2. Data mapping for Tanium
    Data source Staging table Target tables Resource types
    SG-Tanium Hardware and Software SG Tanium Import [sn_tanium_integ_sg_tanium_import]

    Computer

    File System

    Disk

    Handheld Computing Device

    IP Address

    When the Software Asset Management (SAM) application isn't installed:

    Software

    Software Instance

    When the SAM application is installed:

    Software Installation

    		 Server and software
    SG-Tanium Remove Software Integration Commons Remove Record [sn_cmdb_int_util_remove_record]

    None

    		 None
    SG-Tanium Usage SG Tanium Usage Import [sn_tanium_integ_sg_tanium_usage_import]

    Software Usage [samp_sw_usage]

    		 None
    Additional information about data sources:
    • The SG-Tanium Usage data source is available only when the Software Asset Management Professional plugin (com.snc.samp) plugin is activated on your ServiceNow instance. See Request Software Asset Management.
    • The SG-Tanium Remove Software data source creates import sets and uses the transform map-based method for removing any target records for software data that weren't updated in the last delta query check. See Managing CMDB data deletion.
    • A buffer time is added for software removal when the buffer_days_from_last_scan_for_hardware system property is enabled in Service Graph Connector for Tanium version 1.8.0 and later. When this system property is enabled, the software removal candidate is removed only if the last scan time of the hardware on which the software removal candidate is installed is earlier than the last success import time + buffer time.

      To enable this property, set the value of the buffer_days_from_last_scan_for_hardware system property to a non-zero numeral value according to the number of days of buffer that you require. To disable this property, set the value to 0.

    You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.