Property settings for Now Assist for CMDB
List of system properties for the agents used by Now Assist for CMDB agents.
Property settings
| Property | Description |
|---|---|
| sn_cmdb_gen_ai.principal_class_suggestion_period |
The CMDB data governance manager agentic workflow collects and aggregates Change Management, Incident Management, and Problem Management data for the specified CI class. If the workflow collects too much data, the process might fail. This property limits the duration in days (integer starting at zero) for the query. Default 90 (query all tasks that were updated in the last 90 days). For instances with little data, set the property to a high value like 36000 (10 years). For instances with a large store of data, experiment to determine a practical value. |
| sn_cmdb_gen_ai.suggested_principal_classes_limit | Specifies the maximum number of principal classes that are suggested to the user. |
| sn_cmdb_gen_ai.health_ownership_evaluation_period |
If the CMDB data governance manager agentic workflow collects too much health data, the process might fail. This property limits the duration in days (integer starting at zero) for the query. Default 90 (query all tasks that were updated in the last 90 days). |
| sn_cmdb_gen_ai.ownership_evaluation_health_score_thresholds |
The CMDB data governance agentic workflow determines the percentage of CIs in the specified class that have values for the Managed by group attribute. The process returns health scores of Poor, Average, or Healthy. The default setting of 40,60,80 returns a score of Poor for less than 40%, Average for 60%-79%, and Healthy for 80% and above. Default: 40,60,80 |
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sn_nowassist_sgc.ai_search_kb_score_threshold |
Enter the relevancy score threshold for AI Search, used when retrieving knowledge articles with Now Assist for SGC.
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sn_nowassist_sgc.kb_filtering_strategy |
Set the knowledge article filtering strategy for retrieving articles with Now Assist for SGC.
The valid values are:
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