Exploring Demand Management

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Exploring Demand Management

    Demand Management allows organizations to evaluate ideas submitted through the Idea Portal and transform feasible ideas into demands. Users can track the lifecycle of these demands, which transition from ideas to projects or enhancements. The Next Experience for Demand Management enhances this process with features such as Playbook and Docs, enabling users to define governance processes effectively.

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    Key Features

    • Demand Workbench: Centralized location for viewing and assessing business demands.
    • Multicurrency Management: Track financials in corporate or regional currencies for better project oversight.
    • Stakeholder Registry: Automatically populate stakeholder lists for demands and projects.
    • Predictive Intelligence: Utilizes machine learning to suggest similar demands during creation.
    • Now Assist Skills: AI-powered features that enhance demand understanding and improve planning efficiency.

    Key Outcomes

    By leveraging Demand Management, users can streamline the ideation and demand process, improve tracking and financial management, and utilize AI tools for better decision-making. This ultimately leads to more efficient project management and enhanced overall organizational performance.

    Learn more about Demand Management and its process flow, and reviewing its benefits to your organization.

    Demand Management overview

    In Demand Management assess the ideas submitted through the Idea Portal or ideation module and promote the feasible ideas to demands. Track the progress of an accepted idea as it moves through the demand life cycle (idea to a demand, to a project, enhancement, change, or defect).

    Important:

    Demands are available in the Next Experience for Demand Management. For more information, see Next Experience for Demand Management.

    The workspace provides additional value beyond the legacy experience, including Playbook, Docs, and the ability to define different governance processes using playbooks.

    If you have Portfolio Planning Workspace or Strategic Planning Workspace, you can use the Next Experience for Demand Management to create and manage your demands.
    • New customers: Use Next Experience for Demand Management to create and manage your demands.
    • Existing customers: If you already have demands in the classic UI, you can continue using it. However, we recommend moving to the Next Experience for Demand Management, as your existing demands are automatically available there.

    Demand Management workflow

    In demand management, a demand can be in any of the following states.Demand state changes

    The demand states are Draft, Submitted, Screening, Approved, and Completed. For more information, see Use Demand Management.

    Demand Management benefits

    Benefit Feature Users
    View and assess ideas that have been approved to be demands in a central location. Demand workbench Demand Manager
    Track the progress of an accepted idea as it moves through the demand life cycle (idea to a demand, to a project, enhancement, change, or defect).
    Manage and track the financials of your demands in corporate, regional currency, or the same currency that you want to use for managing the project Multicurrency in Demand Management Demand Manager
    Add users to the stakeholder registry so that demand and project management can automatically populate the stakeholder list when a user creates a demand or project. Populate the stakeholder registry Demand Manager