Configure Resource Management Workspace

Configure Resource Management Workspace.

Configuration workflow

1. Install the Resource Management Workspace product from ServiceNow Store.

   For more information, see Install Resource Management Workspace.

2. Define custom statuses for resource assignments.

   For more information, see Define custom statuses for resource assignments

Guided setup for Resource Management Workspace

Guided Setup provides a sequence of tasks to help you with the required configuration on your ServiceNow instances. After installing Resource Management Workspace, navigate to All > Resource > Resource Management Guided Setup.

• Install Resource Management Workspace
  Install the Resource Management Workspace application from the ServiceNow Store.
• Define custom statuses for resource assignments
  Define and assign custom statuses for resource assignments to mark the assignments based on your organization requirements.
• Configure resource profiling score
  Configure the resource profiling score to adjust how the AI Resource Finder ranks candidates by modifying attribute weights in the CandidateProfileScoringConfigSNC script include.
• Configure progressive disclosure for the resource board
  Limit the number of users loaded on the resource board in the Resource Management Workspace to reduce performance impact on instances with large user datasets.