Enable the knowledge blocks feature for each knowledge base where you plan to use the blocks. Once enabled, you can create knowledge blocks to add to knowledge articles within a knowledge base.
시작하기 전에
Make sure that the knowledge blocks [com.snc.knowledge_blocks] plugin is activated. To activate the plugin see Activate knowledge blocks
Role required: knowledge_admin or knowledge_manager
프로시저
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Navigate to .
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Open the knowledge base record.
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In the Knowledge Base form, select the Enable blocks check box.
주: If the Enable blocks check box isn’t visible, you can add the field to the form by select and hold (or right-click) the form header and navigating to .
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SelectUpdate.
주: If you decide to disable the knowledge blocks feature, all knowledge blocks within the knowledge base must be deleted before you can clear the box.
다음에 수행할 작업
Create knowledge blocks to use within the enabled knowledge base.