Explore Project Portfolio Management
Summarize
Summary of Explore Project Portfolio Management
Project Portfolio Management (PPM) in ServiceNow is a suite of applications designed to help organizations manage ideas, demands, projects, programs, and portfolios from inception through completion. It supports both traditional waterfall and hybrid Agile methodologies, enabling flexible project execution. PPM includes resource and financial management capabilities, allowing users to plan resources and track time effectively across projects.
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Key Features
- Innovation Management: Enables gathering and evaluation of ideas, promoting them to demands, stories, epics, or projects.
- Demand Management: Helps assess, approve, and promote demands into strategic or operational categories.
- Project and Program Management: Facilitates management of projects, tasks, and resources, including oversight of multiple projects within programs.
- Portfolio Management: Supports management of projects and programs across different portfolios.
- Resource Management: Allows creation of resource plans and resource requests.
- Time Card Management: Enables daily time tracking against tasks.
- Platform Analytics Solutions: Provides visibility into the status and health of projects, programs, and demands for stakeholders.
- Integration with Digital Portfolio Management (DPM): Offers a unified workspace for managing services and applications throughout their lifecycle, with seamless data exchange between DPM, Project Management, and Demand Management.
- Domain Separation Support: Ensures data isolation for domain-specific users with some limitations.
- Financial Management Integration: The PPM Standard application integrates Project Portfolio and Financial Management for comprehensive oversight.
- Agile Development 2.0 Integration: Combines Scrum methodology with project-based IT development.
- Test Management 2.0 Integration: Enables execution of testing activities within projects.
Benefits for Users
- Project Teams and Demand Managers: Can innovate, evaluate, and manage ideas and demands effectively.
- Project Managers and Teams: Gain tools to manage projects, tasks, and resources efficiently.
- Program and Portfolio Managers: Obtain comprehensive management capabilities across multiple projects and portfolios.
- Resource Managers: Can plan and allocate resources appropriately.
- Business Stakeholders: Access analytics for insight into project and portfolio health.
Practical Implications
ServiceNow customers implementing PPM benefit from a structured and integrated approach to managing project portfolios with flexibility in methodology. Integration with Digital Portfolio Management enhances cross-functional visibility and collaboration. Domain separation ensures secure data management across organizational boundaries. The suite’s integration with Agile and Test Management 2.0 applications supports modern development and quality assurance practices within project workflows.
Learn more about Project Portfolio Management (PPM) with a sample workflow and review the benefits it can provide for different users in your organization.
Project Portfolio Management overview
PPM is a collection of multiple applications that help you analyze and approve ideas and demands, convert them to projects and manage them through completion. You can manage resources and financials of individual projects or the ones that are rolled up to a program or portfolio. PPM enables your teams to plan and execute work in traditional waterfall methodology or combine an Agile approach to execute using a hybrid methodology.
Project Portfolio Management workflow
The project manager (project_manager role) includes all the manager roles for the applications included in the PPM suite.
Project Portfolio Management benefits
| Benefit | Feature | Users |
|---|---|---|
| Gather and evaluate of ideas and promote accepted ideas to demand, story, epic, or project. | Innovation Management | Project Teams, Demand Manager |
| Assessing, approve, and promote demands to strategic and operational demands. | Demand Management | Demand Manager |
| Manage projects, tasks, and resources. | Project Management | Project Manager, Project Team |
| Manage programs, the projects under a program and its tasks. | Program Management | Program Manager |
| Manage your projects and programs of different portfolios. | Portfolio Management | Portfolio Manager |
| Create resource plans and request resources. | Resource Management classic | Resource Manager |
| Track time on a daily basis against tasks | Time Card Management | |
| Gain visibility into the status and health of programs, projects, and demands. | Project Portfolio Management Platform Analytics Solutions | Project, Program, or Portfolio Manager or Business stakeholder |
Integration with Digital Portfolio Management
Digital Portfolio Management (DPM) provides a unified workspace for owners to view and collectively manage their services and applications through the full life cycle. Installing DPM and Project Portfolio Management enables the integration with Project Management and Demand Management. With this integration, DPM managers can view project data that may impact a business application and create demands on a business application in DPM.
For more information, see Exploring Digital Portfolio Management.
Integration with Agile 2.0
TBD.
Integration with Test Management 2.0
TBD.
Domain separation
Domain separation provides complete data isolation for domain-specific users. Project Portfolio Management supports domain separation with a few limitations. For more information, see Domain separation and Project Portfolio Management.