Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Novartis uses GRC on the Now Platform
Novartis logo

Novartis eliminates complexity by consolidating IT systems

Chart with down arrow

Reduces number of IT systems

3 people

Increases employee job satisfaction

Management Console

Enhances IT system transparency

Collaborating with ServiceNow, Novartis was able to simplify its IT systems
Novartis International AG, is a Swiss multinational, employing more than 125,000 people globally. One of the world’s largest pharmaceutical companies, with a vision to be a trusted leader in changing the practice of medicine, it commercializes innovative patented medicines to enhance health outcomes for patients and healthcare professionals.

With a number of different systems to perform vital workflows, came a large amount of complexity. Using ServiceNow, this complexity has been replaced by a robust and transparent system. Time spent on repetitive tasks has been reduced, enabling staff to focus on tasks that deliver the highest value, which in turn has resulted in a more engaged workforce.

Novartis logo
Basel, Switzerland

Managing third party risks for a company like Novartis is crucial — we are able to do that better thanks to having a technology that facilitates this whole process for us.

Andrea Orani

Head of Strategy, Human Rights and Third Party Risk Management

ServiceNow IT icon

ServiceNow IT Service Management

Learn more about the solution that helps Novartis consolidate IT processes

Get started with ServiceNow

Ready to share your success story?