Solugenix Corporation

Elite ServiceNow® Sales, Technology & Services Partner providing professional implementation services and process consulting services.

About Solugenix Corporation

Why should you choose Solugenix as your ServiceNow partner? Our customers choose to work with us for several reasons • We are the industry experts, well-prepared and knowledgeable on all aspects of ServiceNow, installations and customizations. • Solugenix is consistently rated in the top 1% of all ServiceNow partners for customer satisfaction. • Our experts fully understand customer processes, digital workflows and best-in-class technologies. Our team of experts is the best of the best, and we span the entire application lifecycle from discovery and implementation to post-launch support and maintenance. You don’t need to look any further. You have found your ServiceNow partner with Solugenix. Contact us now at servicenow@solugenix.com, or visit our website for more information.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 6
  • Certified Implementation Specialist – Field Service Management 3
  • Suite Certification - CSM Professional 6
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 3
IT Operations Management
  • Certified Implementation Specialist – Discovery 9
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 7
  • Suite Certification - ITSM Professional 7
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

  • APJ

    India

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Brea, California, United States

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

IT Service Management, Customer Service Management

Industry

Financial Services, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.6 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.