Why should you choose Solugenix as your ServiceNow partner? Our customers choose to work with us for several reasons • We are the industry experts, well-prepared and knowledgeable on all aspects of ServiceNow, installations and customizations. • Solugenix is consistently rated in the top 1% of all ServiceNow partners for customer satisfaction. • Our experts fully understand customer processes, digital workflows and best-in-class technologies. Our team of experts is the best of the best, and we span the entire application lifecycle from discovery and implementation to post-launch support and maintenance. You don’t need to look any further. You have found your ServiceNow partner with Solugenix. Contact us now at servicenow@solugenix.com, or visit our website for more information.
Solugenix Corporation Elite ServiceNow® Sales, Technology & Services Partner providing professional implementation services and process consulting services. Contact Partner Visit Website Customer satisfaction score 4.58 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Brea, California, United States
Solugenix Corporation Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Solugenix Corporation Why should you choose Solugenix as your ServiceNow partner? Our customers choose to work with us for several reasons • We are the industry experts, well-prepared and knowledgeable on all aspects of ServiceNow, installations and customizations. • Solugenix is consistently rated in the top 1% of all ServiceNow partners for customer satisfaction. • Our experts fully understand customer processes, digital workflows and best-in-class technologies. Our team of experts is the best of the best, and we span the entire application lifecycle from discovery and implementation to post-launch support and maintenance. You don’t need to look any further. You have found your ServiceNow partner with Solugenix. Contact us now at servicenow@solugenix.com, or visit our website for more information. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 1 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 18 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 19 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 9
Focus industries Self-declared by partner. Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Brea, United States Asia Pacific & Japan India Regional Coverage Country Coverage Partner Office Locations Americas United States Brea, United States
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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