A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Solugenix Corporation
Why should you choose Solugenix as your ServiceNow partner?
Our customers choose to work with us for several reasons
• We are the industry experts, well-prepared and knowledgeable on all aspects of ServiceNow, installations and customizations.
• Solugenix is consistently rated in the top 1% of all ServiceNow partners for customer satisfaction.
• Our experts fully understand customer processes, digital workflows and best-in-class technologies.
Our team of experts is the best of the best, and we span the entire application lifecycle from discovery and implementation to post-launch support and maintenance. You don’t need to look any further. You have found your ServiceNow partner with Solugenix.
Contact us now at servicenow@solugenix.com, or visit our website for more information.
ServiceNow Designations & Awards
Accreditations
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Presales Accreditation22
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Sales Accreditation31
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Delivery Accreditation15
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 6
- Certified Implementation Specialist – Field Service Management 3
- Suite Certification - CSM Professional 6
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
- Certified Implementation Specialist – Software Asset Management 6
IT Operations Management
- Certified Implementation Specialist – Discovery 9
- Certified Implementation Specialist – Event Management 6
IT Service Management
- Certified Implementation Specialist – IT Service Management 8
- Suite Certification - ITSM Professional 8
Now Platform App Engine
- ServiceNow Certified Application Developer 6
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 4
- Certified Implementation Specialist – Project Portfolio Management 14
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
ServiceNow Resale Territories
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AMS
United States
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APJ
India
Partner Locations
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AMS
United States
Headquarters
Brea, California, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
Product Line Achievements
- Accreditation
- IT Service Management
- Certification
- Customer Service Management
- AppStore
Industry
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.73 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.