Wipro Limited

Wipro & ServiceNow power your transformation journey to create meaningful impact and deliver value for your customers and employees.

About Wipro Limited

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 240,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities in an ever-changing world.

Offerings and Solutions

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Customer Experience
FieldX

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Field Service Management 10
  • Suite Certification - CSM Professional 11
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 56
  • Suite Certification - HR Professional 17
IT Operations Management
  • Certified Implementation Specialist – Discovery 57
IT Service Management
  • Suite Certification - ITSM Professional 47
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 5
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 33
  • Certified Implementation Specialist – Project Portfolio Management 27

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    South Korea, Hong Kong, Macau, Thailand, Australia, India, Singapore, Malaysia, Philippines, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Hungary, Liechtenstein, Iceland, United Kingdom, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland

ServiceNow Resale Territories

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    Hong Kong, Macau, Thailand, Taiwan, Japan, Indonesia, Australia, India, Singapore, Malaysia, Philippines, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Hungary, France, Liechtenstein, Nigeria, Iceland, United Kingdom, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Montenegro, Norway, Poland

ServiceNow Service Provider Territories

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    Hong Kong, Macau, Thailand, Taiwan, Japan, Indonesia, Australia, India, Singapore, Malaysia, Philippines, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Liechtenstein, Portugal, Iceland, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Israel, Norway, Poland, South Africa

Partner Locations

  • AMS

    United States, Brazil, Mexico

  • APJ

    India, Singapore

ServiceNow Assure

Headquarters

Bangalore, Karnataka, India

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

Governance, Risk and Compliance, IT Service Management, IT Operations Management, Strategic Portfolio Management

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.59 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.