A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Wipro Limited
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 240,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities in an ever-changing world.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Technical Architect (CTA)
5
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 32
- Certified Implementation Specialist – Field Service Management 9
- Suite Certification - CSM Professional 13
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 23
- Certified Implementation Specialist – Vendor Risk Management 8
HR Service Delivery
- Certified Implementation Specialist – Human Resources 73
- Suite Certification - HR Professional 17
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 5
- Certified Implementation Specialist – Software Asset Management 10
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 3
- Certified Implementation Specialist – Discovery 52
- Certified Implementation Specialist – Event Management 31
- Certified Implementation Specialist – Service Mapping 6
IT Service Management
- Certified Implementation Specialist – IT Service Management 134
- Suite Certification - ITSM Professional 44
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 5
- ServiceNow Certified Application Developer 239
Security Operations
- Certified Implementation Specialist – Security Incident Response 11
- Certified Implementation Specialist – Vulnerability Response 15
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 28
- Certified Implementation Specialist – Project Portfolio Management 23
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Brazil, Mexico
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APJ
South Korea, Hong Kong, Macau, Thailand, Australia, India, Singapore, Malaysia, Philippines, New Zealand
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Hungary, Liechtenstein, Iceland, United Kingdom, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland, South Africa
ServiceNow Resale Territories
-
AMS
Canada, United States, Brazil, Mexico
-
APJ
Hong Kong, Macau, Thailand, Taiwan, Japan, Indonesia, Australia, India, Singapore, Malaysia, Philippines, New Zealand
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Hungary, France, Liechtenstein, Nigeria, Iceland, United Kingdom, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Montenegro, Norway, Poland, Qatar, South Africa
ServiceNow Service Provider Territories
-
AMS
Canada, United States, Brazil, Mexico
-
APJ
Hong Kong, Macau, Thailand, Taiwan, Japan, Indonesia, Australia, India, Singapore, Malaysia, Philippines, New Zealand
-
EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Liechtenstein, Portugal, Iceland, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Finland, Israel, Norway, Poland, South Africa
Partner Locations
-
AMS
United States, Brazil, Mexico
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APJ
India, Singapore
Headquarters
Bangalore, Karnataka, India
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- Governance, Risk and Compliance
- IT Service Management
- IT Operations Management
- Strategic Portfolio Management
- Security Operations
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.59 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)