Manage hardware asset repair tasks using the Mobile Agent application

Manage all the repair tasks associated with the defective hardware assets in your stockroom using the intuitive Mobile Agent application.

• View your hardware asset repair tasks using the Mobile Agent application
  View the Troubleshoot asset, Repair asset, and Evaluate asset tasks assigned to you by using the Mobile Agent application.
• Start working on a hardware asset repair task using the Mobile Agent application
  Indicate in the Mobile Agent application when you start work on a repair task assigned to you.
• Record time worked on a hardware asset repair task using the Mobile Agent application
  Manage and record time worked on Troubleshoot asset, Repair asset, and Evaluate asset tasks using the Mobile Agent application. After you start working on a task, you can pause and resume work. You can also record the time worked manually.
• Close a hardware asset repair task using the Mobile Agent application
  Complete an assigned hardware asset repair task and mark the task as closed using the Mobile Agent application.

Related concepts

• Manage hardware asset pick tasks using the Mobile Agent application
• Manage asset put away using the ServiceNow Agent application