Spend analytics
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Summary of Spend analytics
The Spend analytics page in ServiceNow provides detailed visibility into your cloud expenditures, including cloud resources, Kubernetes, and shared resources, over customizable time ranges and cost types. This tool helps you analyze and manage cloud spend effectively by grouping, filtering, and sorting cost data based on various attributes.
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Note: Users with the insightsowner role only see accounts assigned to them. Nested tag values are not supported for spend analysis.
Cloud spend analytics
Use the Cloud spend analytics tab to:
- Review cloud resource spending over selectable time ranges (current month, or 3, 6, 9, 12 months).
- Group spend data by provider, purchase option, region, service account, service category, cloud service, resource group, or tag category.
- Apply filters such as provider, master/service account, region, purchase option, resource group, and tag category to refine results.
This functionality helps you understand where and how cloud budgets are allocated across your organization.
Kubernetes spend analytics
Use the Kubernetes spend analytics tab to:
- Analyze Kubernetes-related cloud costs over adjustable time ranges.
- Group costs by Kubernetes cluster, namespace, or tag category.
- Select cost types: Actual cost (direct cloud services billing) or Amortized cost (effective cost of upfront and monthly reservation fees spread over billing periods).
- Filter results by provider, service accounts, region, Kubernetes clusters/namespaces, purchase option, resource group, and tag categories.
- View detailed cost breakdowns per Kubernetes cluster and namespace.
Shared cost analytics
Use the Shared cost analytics tab to:
- Gain insights into spending on shared cloud resources over selected time periods.
- Group shared costs by provider, purchase option, region, service account, service category, cloud service, resource group, or tag category.
- Choose between actual cost and amortized cost for cost type analysis.
- Filter data by provider, service accounts, region, purchase option, resource group, and tag category.
- Access detailed views of both direct and shared costs for your cloud resources.
Practical considerations
Tag categories and values are integral to grouping and filtering spend data. For details on default tag categories and managing tags, reference ServiceNow’s Tags and tag categories documentation.
Understanding actual versus amortized cost types is essential for accurate cost allocation and budgeting, especially when reserved cloud services are involved.
The Spend analytics page helps you gain visibility to your cloud costs by displaying your cloud, Kubernetes, and shared resources spend over a time range or a cost type that you specify.
Important:
If you have the insights_owner role, only the accounts that are assigned to you appear in the filters and data.
Use the Spend analytics page to view the following:
- Cloud spend analytics
- Kubernetes spend analytics
- Shared cost analytics
Note:
You can't view the spend of your resources for nested tag values. For example, {"name":"test","created-by":"xyz","prod":"false","shared_resource":"false"}.
Cloud spend analytics
Select the Cloud spend analytics tab to do the following tasks:
- Understand how you currently spend on cloud resources for a period that you can select in the Time range field.
- Group the cloud spend analytics by using either of the following values:
- Provider
- Purchase option
- Region
- Service account
- Service category
- Cloud service
- Resource group
- Tag category
- Sort your cloud spend results by the current month or select a time range such as 3, 6, 9, or 12 months.
- Get a better picture of your results by searching and selecting values through the following filters:
- Provider
- Master Service Account
- Service account
- Region
- Service category
- Cloud service
- Purchase option
- Resource group
- Tag categoryNote:For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
- Tag values
- Tag categories selected
Kubernetes spend analytics
Select the Kubernetes spend analytics tab to do the following tasks:
- Understand how you currently spend on Kubernetes on the cloud for a period that you can select in the Time range field.
- Group the Kubernetes spend analytics by using either of the following values:
- Kubernetes cluster
- Kubernetes namespace
- Tag category
- Select the cost type as Actual cost or Amortized cost.
- Actual cost: Each billing period, your organization pays for direct cloud services.
- Amortized cost: Your organization pays the effective cost of the upfront and monthly reservation fees spread across the billing period. The amortized cost type is described in detail on the provider site.
- Sort your Kubernetes spend results by the current month or select a time range such as 3, 6, 9, or 12 months.
- Get a better picture of your results by searching and selecting values through the following filters:
- Provider
- Master Service Account
- Service account
- Region
- Kubernetes cluster
- Kubernetes namespace
- Purchase option
- Resource group
- Tag categoryNote:For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
- Tag value
- Tag categories selected
- View details of cost per Kubernetes cluster and cost per Kubernetes namespace.
Shared cost analytics
Select the Shared cost analytics tab to do the following tasks:
- Understand how you currently spend on shared cloud resources for a period that you can select in the Time range field.
- Group the Shared cost analytics by using either of the following values:
- Provider
- Purchase option
- Region
- Service account
- Service category
- Cloud service
- Resource group
- Tag category
- Select Cost type as Actual cost or Amortized cost.
- Actual cost: Each billing period, your organization pays for direct cloud services.
- Amortized cost: Your organization pays the effective cost of the upfront and monthly reservation fees spread across the billing period. The amortized cost type is described in detail on the provider site.
- Sort your shared resources cost results by the current month or select a time range such as 3, 6, 9, or 12 months.
- Get a better picture of your results by searching and selecting values through the following filters:
- Provider
- Master Service Account
- Service account
- Region
- Service category
- Cloud service
- Purchase option
- Resource group
- Tag categoryNote:For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
- Tag value
- Tag categories selected
- View details of the direct cost and shared cost of your cloud resources.