View and add enterprise asset shipments

Use the Shipments list to view all active enterprise asset shipments from a central location. If an existing shipment doesn’t appear on the list, you can add it manually.

Before you begin

Role required: sn_eam.enterprise_asset_technician, sn_eam.enterprise_asset_manager, or sn_eam.enterprise_admin

Note:

Only the sn_eam.enterprise_admin role can add shipments manually.

About this task

You can view and add shipments for your transfer orders, purchase orders, move orders, Return Merchandise Authorization (RMA) orders, disposal orders, resale orders, recall orders, reclamation requests, Advanced Shipment Notifications (ASNs), and lease contracts.

Important:

When using the Sourcing and Procurement Operations application with the Asset Management Integration for Sourcing and Procurement Operations (com.snc.sn_spend_asset) installed, the IT Asset Management application shares shipment details with the Sourcing and Procurement Operations application. To enable the Sourcing and Procurement Operations application to view shipment and tracking numbers associated with Purchase Orders, read-only access has been provided to the Shipment [sn_itam_common_shipment] and Shipment line [sn_itam_common_m2m_shipment_asset] table.

For more information about the Asset Management Integration for Sourcing and Procurement Operations (com.snc.sn_spend_asset) plugin, see Sourcing and Procurement Operations integration with IT Asset Management.

Procedure

1. From the Enterprise Asset Workspace, open the Asset operations view.
2. From the left navigation menu of the Asset operations view, navigate to Shipment > Shipments.
3. View the complete list of active enterprise asset shipments.
   Select a shipment to view additional shipment details, including the shipment source and associated enterprise assets.
4. If an existing enterprise asset shipment doesn’t appear on the list, add it manually.
   1. Select New.
   2. On the form, fill in the fields.

      Table 1. Create New Shipment form

      Field	Description
      Shipping carrier	Shipping carrier through which the enterprise assets were shipped.
      Ship date	Date and time at which the enterprise assets were shipped.
      Shipped from	Geographic location that the enterprise assets were shipped from.
      Receive date	Date and time at which the shipment was received.
      Tracking number	Tracking number that enables you to track the status and location of the shipment.
      Shipped by	User who shipped the enterprise assets.
      Shipped to	Geographic location that the enterprise assets were shipped to.
      Shipment quantity	Quantity of assets shipped for the shipment record. This field value is automatically populated when the assets are shipped to the destination. The shipment quantity is the sum of the asset quantities shipped for each shipment line. Important: The Shipment quantity field is available with Enterprise Asset Management version 9.1.0 onwards.
      Received by	User who received the shipment.
      Ignore stale check	Option to ignore stale checks for the shipment.

   3. Select Save.