Receiving hardware and consumable assets at stockrooms

  • Release version: Zurich
  • Updated November 25, 2025
  • 2 minutes to read
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    Summary of Receiving Hardware and Consumable Assets at Stockrooms

    This guide outlines the process for inventory users to receive hardware and consumable assets at stockrooms using a unified and standardized mechanism. Users can handle assets from various workflows, such as transfer orders or purchase orders, without needing specific workflow knowledge. This streamlining enhances efficiency in asset reception.

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    Key Features

    • Intuitive Interface: The standardized receiving process simplifies operations, eliminating the need for multiple methods based on workflows.
    • Bulk Reception: Users can receive assets in bulk by utilizing Excel templates, enhancing speed and efficiency.
    • Data Quality Assurance: Unique identifiers are required for assets, improving data integrity and reducing discrepancies through comprehensive validations.

    Requirements and Limitations

    • Enterprise assets can only be received if the Enterprise Asset Management application is activated.
    • Hardware assets require the Hardware Asset Management application to be activated.
    • Only complete quantities of consumables can be received.
    • Assets from a purchase order line can be received starting with the Zurich release or later versions.

    Asset Receiving Mechanisms

    Users can receive assets through the enhanced stockroom form in one of two ways:

    • Receive Assets: Search by Asset Tag, Serial Number, or MAC address, or select from inbound shipment assets.
    • Import Assets: Download and complete an Excel template with asset details, then import it. The system validates the data, allowing users to address any issues before finalizing the reception.

    Key Outcomes

    Upon receiving assets, the following occurs:

    • The asset's state changes from In transit to In stock.
    • The stockroom field on the asset form is automatically updated.
    • Receive tasks in associated source workflows are automatically closed, ensuring a smooth transition of asset status.

    As an inventory user, you can receive assets at a stockroom from any workflow using the unified and standardized receiving mechanism.

    With the standardized receiving process, you don't need to be familiar with the specific workflow to which the assets belong. Therefore, you can receive hardware and consumable assets from different shipments originating from sources, like transfer orders, purchase orders, or any other workflows seamlessly.

    Benefits of standardized receiving mechanism

    • An intuitive user interface standardizes the receiving process, eliminating unique receiving methods for different workflows.
    • A standard and common entry point for the receiving process reduces the time spent to receive assets and enhances the efficiency of inventory users.
    • The ability to receive assets in bulk using Excel templates.
    • Improved asset data quality by requiring assets to have unique identifiers when they’re received at the stockroom.
    • Comprehensive validations makes sure that there are no discrepancies in the asset data.

    Requirements and limitations

    • You can receive enterprise assets in the Hardware Asset Workspace only if the Enterprise Asset Management applications is activated.
    • You can receive hardware assets in the Enterprise Asset Workspace only if the Hardware Asset Management application is activated.
    • You can only receive complete quantity of consumables.
    • You can receive assets from a purchase order line starting from the Zurich release, as well as Yokohama Patch 11 and Xanadu Patch 10 or later.

    Asset receiving mechanisms

    You can receive a single asset or multiple assets in bulk using any of the following options on the enhanced stockroom form:
    When any asset is received at the stockroom, the following changes happen:
    • The State of the asset changes from In transit to In stock.
    • The stockroom field on the asset form is automatically updated.
    • The receive tasks in the source workflows associated with the asset that you received are automatically closed.