Service Catalog Reference 릴리스 버전: Australia업데이트 날짜 2026년 03월 12일 소요 시간: 1분Reference topics provide additional information about the lists and forms. Service Catalog terms and rolesThe Service Catalog application uses these roles to manage different aspects of the application.Service Catalog propertiesThe Service Catalog application contains properties used to configure various settings in the application.Installed with Service CatalogSeveral types of components are installed with the Service Catalog.Domain separation and Service CatalogDomain separation is supported in Service Catalog. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.Sample ATF tests for Service Catalog in Service PortalValidate the continued functionality of Service Catalog after any configuration change such as an upgrade or after developing an application. All test suites and tests should pass on a default implementation. To validate a custom implementation, copy the automated tests and configure them for your customizations.Variables to collect data for record producer fieldsUse variables to collect data for record producer fields.Service catalog variablesService catalog variables capture and pass on information about choices a customer makes when ordering a catalog item. Variables help define the structure of a catalog item form that is displayed to the customer.Service catalog variable setsAdministrators and catalog administrators often define multiple catalog items that use the same group of service catalog variables. Catalog managers and catalog editors can attach a variable set for items to which they are assigned. However, catalog managers and catalog editors cannot create a variable set.Service Catalog parametersYou can use the Service Catalog parameters to identify the parent mapping configuration for a request, and join the service catalog flow from any other flow. For example, from an incident flow, you can create a request, and associate the request with the incident.Catalog Wizard formDescription of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards.Record Producer formDescription of the fields on the Record Producer form.Order guide formDescription of the fields on the Order guide form.Catalog Item formDescription of the fields on the Catalog Item form.Service Catalog topic blocks in Virtual Agent powered by NLUYou can design a topic conversation in the Virtual Agent powered by Natural Language Understanding (NLU) by including reusable topic blocks to perform request submission tasks.
Service Catalog Reference 릴리스 버전: Australia업데이트 날짜 2026년 03월 12일 소요 시간: 1분Reference topics provide additional information about the lists and forms. Service Catalog terms and rolesThe Service Catalog application uses these roles to manage different aspects of the application.Service Catalog propertiesThe Service Catalog application contains properties used to configure various settings in the application.Installed with Service CatalogSeveral types of components are installed with the Service Catalog.Domain separation and Service CatalogDomain separation is supported in Service Catalog. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.Sample ATF tests for Service Catalog in Service PortalValidate the continued functionality of Service Catalog after any configuration change such as an upgrade or after developing an application. All test suites and tests should pass on a default implementation. To validate a custom implementation, copy the automated tests and configure them for your customizations.Variables to collect data for record producer fieldsUse variables to collect data for record producer fields.Service catalog variablesService catalog variables capture and pass on information about choices a customer makes when ordering a catalog item. Variables help define the structure of a catalog item form that is displayed to the customer.Service catalog variable setsAdministrators and catalog administrators often define multiple catalog items that use the same group of service catalog variables. Catalog managers and catalog editors can attach a variable set for items to which they are assigned. However, catalog managers and catalog editors cannot create a variable set.Service Catalog parametersYou can use the Service Catalog parameters to identify the parent mapping configuration for a request, and join the service catalog flow from any other flow. For example, from an incident flow, you can create a request, and associate the request with the incident.Catalog Wizard formDescription of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards.Record Producer formDescription of the fields on the Record Producer form.Order guide formDescription of the fields on the Order guide form.Catalog Item formDescription of the fields on the Catalog Item form.Service Catalog topic blocks in Virtual Agent powered by NLUYou can design a topic conversation in the Virtual Agent powered by Natural Language Understanding (NLU) by including reusable topic blocks to perform request submission tasks.