Client-Skript für UI-Aktion „Kontakt verifizieren“ und „Verbraucher verifizieren“.

Die Funktion „Suchen und überprüfen“ verwendet ein Client-Skript für die UI-Aktionen „Kontakt verifizieren“ und „Verbraucher verifizieren“.

Die Hauptfunktion, die das Modal „Suchen und überprüfen“ aufruft, wurde im Orlando-Release geändert. Der Funktionsaufruf g_csm.lookupAndVerify wurde durch g_modal.sn_lookup_verify.lookupVerifyersetzt. Die Rückrufverarbeitung hat sich ebenfalls geändert.

Wenn Sie das Skript für die UI-Aktion „Suchen und überprüfen“ in den Releases Madrid oder New York geändert haben, müssen Sie das Skript für das Orlando-Release ändern. Wird beim Upgrade auf Orlando nicht automatisch aktualisiert. Anhand der folgenden Beispiele können Sie die erforderlichen Änderungen vornehmen.

Client-Skript für die UI-Aktion „Kontakt verifizieren“ (Orlando)

function onClick(g_form) {
       if (!g_form.isVisible("contact")) {
              var msg = "You do not have permissions to verify the contact.";
              getMessages([msg], function(messages) {g_form.addErrorMessage(messages[msg]);});
              return;
       }
      
       var title = "Verify Contact";
       var confirm_title = "Done";
       var cancel_title = "Cancel";
       getMessages([title, confirm_title, cancel_title], function(messages) {
              var lookupConfig = {
                     configID: '0a20d0c9b360230001f34d43c6a8dc0a',
                     selectedEntityTableName: 'customer_contact',
                     selectedEntitySysID: g_form.getValue('contact'),
                     selectedEntityDisplayVal: g_form.getDisplayValue('contact'),
                     modalTitle: messages[title]
              };
              g_modal.sn_lookup_verify.lookupVerify({
                     title: messages[title],
                     confirmTitle: messages[confirm_title],
                     cancelTitle: messages[cancel_title],
                     params: lookupConfig,
                     disabledPrimaryButtonOnLoad: true,
                     size: 'lg'
              }).then(
                     function(confirm) {
                           var data = confirm.data;
                           var verifiedSysId = data.sysId;
                           g_form.setValue('account', '');
                           g_form.setValue('contact', verifiedSysId);
                           g_form.setValue('verified', 'true');
 
                           var ga = new GlideAjax('global.CSManagementUtils');
                           ga.addParam('sysparm_name', 'getGlideRecordData');
                           ga.addParam('sysparm_table_name', "customer_contact");
                           ga.addParam('sysparm_sys_id', verifiedSysId);
                           ga.addParam('sysparm_fields', "account");
                           ga.getXML(function(serverResponse){
                                  var items = serverResponse.responseXML.getElementsByTagName("item");
                                  for(var i = 0; i < items.length; i++) {
                                         var field = items[i].getAttribute("field");
                                         if (field == "account") {
                                                g_scratchpad.csaccountset = true;
                                                g_form.setValue("account", items[i].getAttribute("value"), items[i].getAttribute("display_value"));
                                                break;
                                         }                   
                                  }
                                  var info = "This contact has been verified.";
                                  getMessages([info], function(messages) {g_form.addInfoMessage(messages[info], 'info', "");});
                                  if (data.stringForLookup) {
                                         var interactionId = g_form.getUniqueValue();
                                         var ga = new GlideAjax('sn_lookup_verify.LookupVerifyUtil');
                                         ga.addParam('sysparm_name', 'associateRecordToInteraction');
                                         ga.addParam('sysparm_term', data.stringForLookup);
                                         ga.addParam('sysparm_interaction_id', interactionId);
                                         ga.getXMLAnswer(function(answer){
                                                var result = JSON.parse(answer);
                                                if (result != null && result.table != null && result.sysId != null) {
                                                       var params = {};
                                                       params.sysparm_parent_table = "interaction";
                                                       params.sysparm_parent_sys_id = g_form.getSysId();
                                                       g_service_catalog.openCatalogItem(result.table, result.sysId, params);
                                                }
                                         });
                                  }     
                           });
                     },
                     function(error) {
                           console.log('cancel:'+error);
                     }
              );
       });   
}

Client-Skript für die UI-Aktion „Kontakt verifizieren“ (New York)

function onClick(g_form) {
       if (!g_form.isVisible("contact")) {
              var msg = "You do not have permissions to verify the contact.";
              getMessages([msg], function(messages) {g_form.addErrorMessage(messages[msg]);});
              return;
       }
      
       var title = "Verify Contact";
       getMessages([title], function(messages) {
              var lookupConfig = {
                     configID: '0a20d0c9b360230001f34d43c6a8dc0a',
                     selectedEntityTableName: 'customer_contact',
                     selectedEntitySysID: g_form.getValue('contact'),
                     selectedEntityDisplayVal: g_form.getDisplayValue('contact'),
                     modalTitle: messages[title]
              };
             
              var onConfirm = function(data) {
                     var verifiedSysId = data.sys_id;
                     g_form.setValue('account', '');
                     g_form.setValue('contact', verifiedSysId);
                     g_form.setValue('verified', true);
             
                     var ga = new GlideAjax('global.CSManagementUtils');
                     ga.addParam('sysparm_name', 'getGlideRecordData');
                     ga.addParam('sysparm_table_name', "customer_contact");
                     ga.addParam('sysparm_sys_id', verifiedSysId);
                     ga.addParam('sysparm_fields', "account");
                     ga.getXML(function(serverResponse){
                           var items = serverResponse.responseXML.getElementsByTagName("item");
                           for(var i = 0; i < items.length; i++) {
                                  var field = items[i].getAttribute("field");
                                  if (field == "account") {
                                         g_scratchpad.csaccountset = true;
                                         g_form.setValue("account", items[i].getAttribute("value"), items[i].getAttribute("display_value"));
                                         break;
                                  }                   
                           }
                           var info = "This contact has been verified.";
                           getMessages([info], function(messages) {g_form.addInfoMessage(messages[info], 'info', "");});
                           if (data.stringForLookup) {
                                  var interactionId = g_form.getUniqueValue();
                                  var ga = new GlideAjax('sn_lookup_verify.LookupVerifyUtil');
                                  ga.addParam('sysparm_name', 'associateRecordToInteraction');
                                  ga.addParam('sysparm_term', data.stringForLookup);
                                  ga.addParam('sysparm_interaction_id', interactionId);
                                  ga.getXMLAnswer(function(answer){
                                         var result = JSON.parse(answer);
                                         if (result != null && result.table != null && result.sysId != null) {
                                                var params = {};
                                                params.sysparm_parent_table = "interaction";
                                                params.sysparm_parent_sys_id = g_form.getSysId();
                                                g_service_catalog.openCatalogItem(result.table, result.sysId, params);
                                         }
                                  });
                           }     
                     });
              };
              g_csm.lookupAndVerify(lookupConfig, onConfirm);
       });   
}