Asset audit fields

  • Release version: Zurich
  • Updated January 19, 2026
  • 2 minutes to read
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    Summary of Asset Audit Fields

    The Asset Audit Fields feature within ServiceNow allows users to create and manage asset audits effectively. This functionality is essential for tracking and maintaining the integrity of asset inventories, ensuring accurate records are kept for auditing purposes.

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    Key Features

    • Audit Number: Unique reference for each audit.
    • Assignment Group: Designates the group responsible for the audit.
    • Type: Specifies the audit's nature (Location or Stockroom) with related fields appearing based on selection.
    • Status: Indicates the current status of the audit.
    • Model Category: Pertains to the category of assets being audited (available from version 15.0.0).
    • Scan Date: Date scheduled for asset scanning.
    • Aisle and Space: Specifics for Stockroom audits.
    • Include Consumables: Option to include or exclude consumable assets during Stockroom audits, influenced by system property settings.
    • Scheduled Date: Sets a timeline for when the audit will take place.
    • Scan Method: Determines scanning approach (Single scan or Multi scan), with defaults based on consumable inclusion.

    Key Outcomes

    By utilizing the Asset Audit Fields, ServiceNow customers can streamline their asset auditing processes, ensuring all necessary information is recorded accurately. The automated updates to audit result fields during scanning facilitate efficient inventory management. Customers can expect improved accuracy and management of their asset inventories, which is crucial for compliance and operational efficiency.

    Create New Asset Audits form and related fields description.

    Create New Asset Audits form

    Field Description
    Audit number Audit reference number.
    Assignment group Assignment group to which you want to assign the inventory audit record.
    Type Type of the asset audit. The available values are:
    • Location
    • Stockroom
    Assigned to Person responsible for the audit.
    Location
    Note:
    This field appears only if you set the Type field to Location.
    		 Location in which you want to perform the audit.
    Include child locations
    Note:
    This field appears if you set the Type field to Location.
    		 Option to include child locations in the audit.
    Stockroom
    Note:
    This field appears only if you set the Type field to Stockroom.
    		 Stockroom in which you want to perform the audit.
    Status Present status of the audit.
    Model category Model category for which you want to perform the audit.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Scan date Date when you want to scan the assets.
    Aisle and space
    Note:
    This field appears only if you set the Type field to Stockroom.
    		 Aisle and space for which you want to perform the audit.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Include consumables Option to include consumable assets in the stockroom audit. The available options are:
    • Yes: When this field is set to Yes, consumable assets are included in the inventory audit.
    • No: When this field is set to No, consumable assets aren't included in the inventory audit.
    Note:
    You can include consumable assets only for stockroom audit. When the Type field is set to Stockroom, this field is activated. When the Type field is set to Location, this field is automatically set to No and inactive.
    The default populated value for this field is derived using the sn_itam_common.set_default_include_consumables system property.
    • When this system property value is set to yes, the default value for the Include consumables field is set to Yes.
    • When this system property value is set to no, the default value for the Include consumables field is set to No.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Scheduled date Scheduled date when you want to perform the audit.
    Scan method Type of scan method for scanning the assets. The available options are:
    • Single scan
    • Multi scan
    Depending on the value of the Include consumables field, the default selection for the scan method is automatically determined.
    • When the Include consumables field is set to Yes, the Scan method field value is automatically set to Single Scan and can’t be edited.
    • When the Include consumables field is set to No, the Scan method field becomes editable, enabling you to select the desired scan type.
    Depending on the selected scan method for the audit record, you can scan the assets in the inventory using the ServiceNow Agent app.
    Important:
    This field is available with Hardware Asset Management version 15.0.0 onwards.
    Note:
    The audit result fields such as Expected, Not expected and location corrected, Missing, New, and Excluded from licensing can't be edited. When the asset is scanned in the inventory using the ServiceNow Agent app, values are automatically updated in these fields. For more information about scanning assets, see Complete a single scan inventory audit using the ServiceNow Agent app and Complete multi scan inventory audit using the ServiceNow Agent app.