Assess performance of Hardware Asset Management

Track the success of the Hardware Asset Management application in your instance by creating success goals. You can also create a success goal category for a success goal and track the success of your goals by creating success activities.

• Create a success goal for Hardware Asset Management
  Create a success goal to track the success of the Hardware Asset Management application in your instance.
• Create success activities for HAM success goals
  Create success activities to track the success of your created goals.
• Create a success goal category for hardware assets
  Create a success goal category to associate it with the Hardware Asset Management success goal.
• View all maturity items for Hardware Asset Management
  View the maturity of your Hardware Asset Management (HAM) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.

Related concepts

• Work with hardware normalization
• Manage your inventory through pallet assets
• Manage loaner assets
• Donate assets to charity organizations
• Manage RMA requests
• Audit hardware asset inventory
• Reclaim hardware assets
• Manage the lifecycle of hardware models with calculated lifecycle templates
• Receive asset warranty details from Lenovo
• Manage stockrooms
• Track shipments using the integration framework
• Manage refresh of assets using Zero Touch Refresh
• Configure the Total Cost of Ownership of assets
• Manage Hardware Asset Management subscriptions
• Manage repair of defective assets in your stockroom in the Hardware Asset Workspace
• Manage picking hardware assets within your stockroom for Hardware Asset Management workflows
• Manage hardware asset tasks using the Mobile Agent application
• Manage asset put away using the Hardware Asset Workspace
• Audit your hardware assets by using Asset Attestation

Related tasks

• Manage asset bundles from your inventory
• Use Advanced Shipment Notification
• Create an inventory stock order request
• Create a disposal order
• Use a hardware asset request flow
• Request a Hardware Asset Refresh
• Manage your expiring contracts for leased hardware assets
• View RFID information of assets
• Create an internal lifecycle in the Hardware Asset Workspace
• Track asset location using indoor maps
• Acknowledge receipt of assets on the Employee Center portal
• Update associated Decision tables for HAM flows