License metrics for Microsoft products

A detailed description of the license metrics that can be used with Microsoft products.

Microsoft products and Software Asset Management license metrics

Note:

The support for Per Processor license metric for Windows Server is applicable for Zurich patch 4 and Software Asset Management (sn_itam_samp) 3.2.0 version onwards. If you have already upgraded to Zurich, you can install the Software Asset Management manually.

Product	Edition	Licensing model provided by Microsoft	Software Asset Management license metrics to be used on ServiceNow Software Asset Management
Windows Server Note: For legacy versions of Windows Server, refer to the Windows Server legacy versions table.	Data Center/Standard	Per Core Per Processor CAL licensing	Per Core (with CAL) Per Processor User/Device CAL for CAL licensing
Microsoft System Center	Data Center/Standard	Server - use core based licensing (Server Management Licenses) Client - Use Client Management Licenses	Server MLs- Per Core (with CAL) Client MLs- User/Device
Microsoft Exchange Server	Standard/Enterprise	Server licenses CAL licenses	Server (Per Instance) for Server licensing User/Device CAL for CAL licensing
Microsoft Project Server	Standard/Enterprise	Server licenses CAL licenses	Server (Per Instance) for Server licensing User/Device CAL for CAL licensing
Microsoft SharePoint Server	Standard/Enterprise	Server licenses CAL licenses	Server (Per Instance) for Server licensing User/Device CAL for CAL licensing
Microsoft SQL Server Note: For legacy versions of SQL Server, refer to the SQL Server legacy versions table.	Standard/Enterprise	Per Core Server/CAL	For Core licensing: Per Core For Server/CAL: Server (Per Instance) for Server licensing Use Server (Per Instance) for server licensing for Standard, Web, Business Intelligence Editions Use Server (Per Server) for Enterprise Edition legacy versions 1 Note: SQL Server Enterprise is licensed usually using the Per Core licensing model only. However if you have software assurance, you might follow Legacy Server/CAL licensing models. ServiceNow recommends using the Server (Per Server) license metric on ServiceNow Software Asset Management. User/Device CAL for CAL licensing
Microsoft Office 365	Enterprise E3/E5/E1	User Subscription	User Subscription
Microsoft Office	Professional/Standard	Per Device	Per Device
Windows 10	Enterprise Professional	Per Device	Per Device
Microsoft Dynamics CRM 365 Server (On Premise)		Server/CAL	Only requires User/Device CALs to be created. No Server license required.
Microsoft Dynamics 365 Operations Server (On Premise) ERP		Server/CAL	Requires User/Device CALs to be created. Server (Per Instance) for Server licenses
Microsoft 365	Enterprise E3/E5/F3	User Subscription	User Subscription
Core Infrastructure Suite	Data Center/Standard	Per Core	Per Core (with CAL)

Windows Server legacy versions

Version	Edition	Licensing model provided by Microsoft	Software Asset Management license metrics to be used on ServiceNow Software Asset Management	Licensing rules
2003–2008 R2	Standard	Server	Server (Per Instance) + add User/Device CALs	Min: NA Virtualization: 1 VM per license. A single Standard Edition license server permits you to run one instance of the software in a physical or virtual OSE on the server. You must assign a Standard Edition license for each running instance.
	Datacenter	Processor	Per Processor + add User/Device CALs	Minimum: 2 processor Virtualization: Unlimited When DataCenter Edition is licensed for every physical processor in a server, the server can run both in the physical OSE and in an unlimited number of Windows Server instances in virtual OSEs.
2012-2012R2	Standard	Processor	Per Processor + add User/Device CALs	Minimum: 2 processors. Virtualization: 2 VMs for each fully licensed server.
	Datacenter	Processor	Per Processor + add User/Device CALs	Minimum: 2 processors. Virtualization: Unlimited.
2016–2019	Standard	Per Core/CAL	Per Core (with CAL) + add User/Device CALs	Minimum: 16 cores per server or 8 Per Processor. Virtualization: 2 VMs for each fully licensed server.
	Datacenter	Per Core/CAL	Per Core (with CAL) + add User/Device CALs	Minimum: 16 cores per server or 8 Per Processor. Virtualization: Unlimited.

SQL Server legacy versions

Version	Edition	Licensing model provided by Microsoft	Software Asset Management license metrics to be used on ServiceNow Software Asset Management	Licensing rules
2005	Standard	Server/CAL Processor	For Server/CAL use: Server(Per Instance) for Server licensing and User/Device CAL for CAL licensing. Per Processor	A server licensing rule (for Workgroup, Standard, or Enterprise editions) is required for every operating system environment on which that edition of SQL Server software or any of its components, such as Analysis Services, is running. A Processor license is required for each processor installed on each operating system environment running SQL Server or any of its components, such as Analysis Services.
	Enterprise	Server/CAL Processor	For Server/CAL use: Server(Per Instance) for Server licensing and User/Device CAL for CAL licensing. Per Processor	Only for Enterprise edition: If all processors in a machine are licensed, you can run unlimited instances of SQL Server 2002 on an unlimited number of virtual operating environments on the same machine.
2008–2008 R2	Standard	Server/CAL Processor	For Server/CAL use: Server(Per Instance) for Server licensing and User/Device CAL for CAL licensing. Per Processor	Server/CAL: Each server license for these editions permits you to run unlimited instances of the software in one OSE or virtual machine (VM). To run the software in additional OSEs or VMs, you require additional server licenses. Processor license: Number of OSEs on which you can run SQL Server. Only Physical OSEs.
	Enterprise	Server/CAL Processor	Use Server (per Server) for Server Licensing and User/Device CAL for CAL licensing. Per Processor	Server/CAL: Each server license for the Enterprise edition permits you to run unlimited instances of the software in up to four OSEs or VMs. Processor license: Number of OSEs on which you can run SQL Server. Up to four OSEs per license.
	Datacenter	Processor	Per Processor	Processor license: Number of OSEs on which you can run the SQL Server: Unlimited. The Datacenter edition requires that all the physical processors on the server are licensed and at least two processor licenses are assigned to the server.
2012–2014	Standard	Server/CAL Per Core	For Server/CAL: Use Server (Per Instance) for server licensing and User/Device CAL for CAL licensing Per Core	Core based licensing: Count the total number of physical cores in the server. Multiple the number of cores by the appropriate core factor to determine the total number of licenses required for the server. Note: The core factor used depends on the processor type deployed and a minimum of four core licenses is required for each physical processor on a physical server. To license individual VMs using the Per Core model, you must purchase a core license for each v-core (or virtual processor, virtual CPU, virtual thread) allocated to the VM, subject to a four core license minimum per VM. For licensing purposes, a v-core maps to a hardware thread. When licensing individual VMs, core factors don’t apply.
	Enterprise	Per Core1	Per Core	Same as described earlier.
2016–2019	Standard	Server/CAL Per Core	For Server/CAL: Server (Per Instance) for server licensing and User/Device CAL for CAL licensing For Core licensing: Per Core	Server/CAL: Each server running SQL Server software requires a server license. Per Core: A minimum of four core licenses are required for each physical processor on the server.
	Enterprise	Per Core1	Per Core	Same as described earlier. Note: If you’re already using SQL Server Enterprise edition with (Server/CAL) server licenses with software assurance, continue to use the Server+CAL licensing model. Use license metric as Server (per Server) for Server Licensing and User/Device CAL for CAL licensing. The new purchases for SQL Server Enterprise are based only on the Per Core licensing model.