Solution Keynote Customer Service Management Keynote: Improve service and spur growth
May 7th, 2024 42 mins

About the session

With rising customer expectations and pressures to reduce costs, delivering consistent exceptional experiences while improving the bottom line is hard. Explore how the ServiceNow® Intelligent Platform uses generative AI to reshape customer experiences, enhance service, and improve revenue across the customer journey. Hear ServiceNow customers share real stories of adapting to ever-changing customer demands, propelling growth and excellence.

Category
Speakers Ken Blaise Sr Technical Product and Solutions Marketing Manager, ServiceNow Sheri Kahn VP Product Marketing, Customer and Employee Experience, ServiceNow Glen Nethercutt Chief Technology Officer, Genesys Cloud services John Ball SVP, Customer and Industry Workflows, ServiceNow Jochen Hostalka SVP IT Customer & Enterprise Services, Siemens Healthineers AG
Featured Products Customer Service Management Related Products AI Field Service Management Now Assist Sales and Order Management
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