Grand Prince Hotel Shin Takanawa
Address: 3-13-1 Takanawa, Minato-ku, Tokyo
Nearest Stations:
5-minute walk from Takanawa Exit of Shinagawa Station (Shinkansen, JR Lines, and Keikyu Line)
3-minute walk from Exit A1 of Takanawadai Station (Toei Asakusa Line)
To help you make the most of your event experience, we encourage you to use the ServiceNow Events mobile app.
The app includes everything you need for the event, including a QR code for expedited badge pick-up onsite.
- View your personal agenda
- Access the venue map
- Review important event information
- Receive the latest updates and announcements
(Please use this link on your mobile device.)
Getting Started
- Enter the email address you used to register for World Forum. You will receive a 6-digit verification code via email. Enter the code to access the app.
- When you open the app, your express check-in QR code will automatically appear. Simply show this QR code upon arrival to receive your badge quickly and easily.
- Be sure to explore the event details within the app. You can view your sessions, venue map, and the latest event information.
When you arrive at the venue, please present your check-in QR code at the registration desk.
Your QR code will be sent to you via email on October 26. You can also access it through the mobile app. Simply open the app and your QR code will appear automatically.
Badge Pick-up Hours
- October 27: 8:30 AM – 6:00 PM
- October 28: 8:30 AM – 5:30 PM
Please wear your badge at all times while attending World Forum.
The keynote sessions are designed for different audiences each day. Day 1 is geared toward business and executive leaders, while Day 2 focuses on IT and technology leaders.
Each day will explore the possibilities and practical applications of AI from a unique perspective.
[Day 1 Keynote]
そのAIは、人が活きる。あらゆる業務をつなぐプラットフォームで、仕事をやり遂げるAIとともに、人が価値を生む働き方を実現
Join us for the opening keynote of World Forum Tokyo, where we'll showcase the power of the ServiceNow AI Platform and share the latest business updates from ServiceNow.
You'll also hear valuable insights from executive leaders representing some of the world's leading organizations.
October 27 | 10:00 AM – 11:30 AM
Keynote Hall
[Day 2 Keynote]
AIと共に進める新しい働き方 ― ServiceNow AI Platformが描く未来
On Day 2, ServiceNow CTO Pat Casey will take the stage to explore how AI Agents are enabling autonomous ways of working.
Through live demonstrations and real-world examples, you'll learn how organizations can become AI-ready with the ServiceNow AI Platform and unlock new levels of productivity and innovation.
October 28 | 10:00 AM – 11:30 AM
Keynote Hall
Explore a wide range of content, including sessions, training, and demos.
Use the Session Catalog to bookmark sessions that interest you and register for the ones you'd like to attend.
Your selected sessions will automatically appear in the My Agenda section of the mobile app, making it easy to stay on top of your schedule throughout the event.
Explore the latest innovations in AI and business transformation through interactive exhibits from ServiceNow experts and sponsor organizations.
Experience ServiceNow's AI-powered platform in action across key solution areas including AI Control Tower, Autonomous IT, Security, and Autonomous CRM, and discover how AI and people work together to drive better business outcomes.
You'll also have the opportunity to connect with fellow attendees, exchange ideas, and discuss challenges and best practices. Take advantage of the unique networking opportunities that only World Forum Tokyo can offer and build valuable new connections.
Day 1: 11:00 AM – 6:00 PM | Expo Hall
Day 2: 11:00 AM – 6:30 PM | Expo Hall
Join a variety of theatre sessions and roundtable discussions where developers can explore and discuss career opportunities in the age of AI. Connect with fellow users and expand your network.
At the Vibe Code Lounge, experience conversational application development on the ServiceNow AI Platform. No coding experience is required.
- Looking to connect with other users? Visit the Community Theatre, where you'll find ServiceNow sessions created specifically for developers and users, going beyond standard product presentations.
- Interested in experiencing Vibe Coding? Stop by the Vibe Code Lounge and explore natural language-driven application development on the ServiceNow AI Platform. No advance registration is required, so feel free to drop in anytime.
- Interested in joining the ServiceNow community? Visit the Community Programs booth to learn more about community initiatives such as MVPs, Rising Stars, and ServiceNow User Groups (SNUGs).
ServiceNow University is offering an exciting opportunity to take certification exams at World Forum Sydney – without completing prerequisite training courses – and free of charge. You must be registered for World Forum to sign up for an onsite exam.
Learn more and sign up for onsite certification.
Level 4 | Meeting Room C4.8
Hours:
7:30 am – 9:30 am
11:30 am – 1:30 pm
2:00 pm – 4:00 pm
If you have scheduled a business meeting or appointment in advance, please contact your ServiceNow representative for details or proceed directly to the Meeting Centre.
Upon arrival, please check in at the reception desk before your meeting.
イベント終了後は、交流の時間をぜひお楽しみください！
他の参加者や業界のプロフェッショナルと交流しながら、当日のセッションで得た知見やアイデアを共有いただけます。新たなつながりを築く絶好の機会です。
Day1: 4:10 pm – 5:40 pm | Expo会場
Day2: 5:30 pm – 6:30 pm | Expo会場
World Forum Tokyoでみなさまにお会いできることを楽しみにしています。
As a special program closing out Day 1 of World Forum, we'll bring you a live performance by singer-songwriter Kaori Mochida.
Enjoy an unforgettable evening.