Detect friendly fraud and protect revenue. ServiceNow AI Agents apply Visa guidelines to identify illegitimate disputes and draft decline responses.
AI AGENTS Help Resolve Chargeback Fraud Friendly fraud costs more than you think. Every disputed transaction your banking CRM team manually reviews and discovers it was intentional abuse becomes time, money, and morale you won't get back. AI Agents powered by Visa's fraud guidelines automatically identify the patterns that signal friendly fraud.
Stop wasting time processing friendly fraud dispute cases With this agentic workflow, AI Agents leverage Visa's guidelines to automatically detect the red flags, build the case, and draft the decline. Video CTA Watch Now
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