Respond to security threats faster. Now Assist auto-summarizes incidents and creates closure notes right where your team works.
Now Assist Security Incident Response Enable your security analysts to investigate and resolve incidents with speed and confidence. Now Assist can accelerate response rates with instant summaries, post-incident analysis, next-best-action recommendations, resolution notes, and deeper insights—all within a single workspace.
Security Incident Summarization Provide automatic summaries of security incidents—including threat details and potential impact to the business. Streamline handoffs, improve stakeholder communication, and deliver faster responses. Video CTA Watch Now Post Incident Analysis Generate detailed incident reports with timelines, root cause analysis, and resolution steps. Capture lessons learned and deliver actionable recommendations to prevent future incidents. Video CTA Watch Now Security Incident Recommended Actions Generate recommended actions from existing security incidents and knowledge articles. Instantly create response tasks to act fast and stay ahead of threats. Video CTA Watch Now Resolution Notes Generation Automatically generate standardized resolution notes from security incidents. Reducing manual effort, improving knowledge transfer and delivering future resolutions faster. Video CTA Watch Now Correlation Insights Pinpoint root causes faster by generating insights from past incidents, change requests, problems, and vulnerabilities. Accelerate resolution and maximize analyst efficiency. Video CTA Watch Now
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