Meet Jyothi & Iris: Engineers who never get bored


Jyothi and Iris are engineers who get their hands dirty working in real time with customers…and their satisfaction comes by making the customers’ day.

“The work never gets boring,” quips Iris, a long-tenured engineer at ServiceNow. She trained Jyothi when she came on board and the two immediately connected. This energy ripple effects to building long-term relationships with customers. Getting to know teammates as people leads to getting to know customers as people.  

Quote


Jyothi and Iris are engineers who get their hands dirty working in real time with customers…and their satisfaction comes by making the customers’ day. They are “part of a team that leans on each other and backs each other up, which makes them even stronger.” And that’s what keeps Iris at ServiceNow.  

Quote


Don't take our word for it, hear directly from Jyothi & Iris.


We’re hiring. Check out our Engineering career opportunities.  

© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Topics

  • Open-source Azimuth logo
    Research
    Introducing Azimuth, an open-source project from ServiceNow
    Azimuth open-source software helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses.
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    When telecom company ATN International wanted to elevate its integrated risk management program, it chose the Now Platform from ServiceNow. Find out why.
  • Business resilience: employees walking through an office
    Now Platform
    Building a more resilient business with the Now Platform Tokyo release
    The Now Platform Tokyo release is designed to tackle complex, interconnected problems and deliver value. Find out how It helps boost business resilience.

Trends & Research

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
  • Enterprise SRE (site reliability engineering): where service reliability and business agility meet
    Application Development
    Service quality and the rising need for enterprise SRE

Year