ServiceNow bids a fond farewell to President Emeritus David Schneider

When you think about innovation, a specific image probably comes to mind. It may be a rocket blasting into space or a piece of software that changes the world around us.

Both are certainly innovative. Yet at ServiceNow, innovation is about more than just engineering prowess. At its core, it’s really about solving problems—whenever and wherever they exist.
In fact, when Forbes named ServiceNow its most innovative company of 2018, it wasn’t due to our products alone. Instead, it was because we encouraged innovation in every department and every person—from sales to marketing to legal, and yes, engineering, too.
In this video, Chief Innovation Officer Dave Wright and President Emeritus David Schneider discuss what drew them to ServiceNow, why a strong culture means constantly evolving, and how that culture fuels innovation throughout the company.
For Schneider, who is leaving ServiceNow this December after nearly a decade with the company, maintaining that culture is his final challenge to ServiceNow.
“It’s okay to try things. It’s okay that not all of them work,” he says. “The only route to greatness is to get up every morning and try something really hard.”
Watch the full video to hear more, including details on the “Texas drop-off” and the moment Schneider understood the full potential of ServiceNow.