How to start and grow a system administrator career

A system administrator sits at a computer monitor.

July 30 is System Administrator Appreciation Day. We honor all 33,000 ServiceNow system administrators who help make the world of work better for people. From overseeing instance security updates and critical configurations to proactively maintaining instance health, you are critical to the success of ServiceNow projects. Thank you.

To show our appreciation, we want to ensure you know how to prepare for every stage of the system administrator journey. Whether you need help getting started, improving your skills, or developing your career, we’re here to help you feel confident and ready for the road ahead.

Get started

Want to gain the important skills required by ServiceNow system administrators? Begin your journey with the Now Learning Become a Certified System Administrator visual learning path. It provides everything you need to ramp up, including how to prepare for your Certified System Administrator (CSA) exam.

To become a CSA, you’ll need to complete the ServiceNow Fundamentals course in one of three ways:

Improve your skills

Once you’re certified, there’s much more information to explore. Take a look at the Additional Recommended Courses for ServiceNow Certified System Administrators learning path to keep expanding your knowledge. Some of the courses it provides include:

Develop your career

As you gain experience and build new business partnerships, the system administrator adventure continues. You’ll have a big impact on how ServiceNow transforms your organization. The Adopting a Platform Owner Mindset instructor-led course helps you meet the many opportunities ahead with success.

So, to all ServiceNow system administrators out there: We can’t sing your praises enough. Thank you for all you do to grow and strengthen our ServiceNow community. You’re amazing.