ServiceNow a 2022 Gartner® Peer Insights™ Customers’ Choice for Enterprise Low-Code Application Platforms

  • Application Development
  • About ServiceNow
  • 2022
  • Ayalla Goldschmidt
May 03, 2022

Business people talking in an office meeting

I’m excited and humbled to announce that ServiceNow has been recognized as a 2022 Gartner® Peer Insights™ Customers’ Choice in Enterprise Low-Code Application Platforms. 

We attribute this distinction to our customers, who’ve been on this journey with us. Their valuable input molds our strategy and products.

What customers like about ServiceNow low-code

Here are some excerpts from customers who contributed to the acknowledgment:

“We have built over 20 custom applications on the ServiceNow platform, and have a deep appreciation for the transformative power of this platform in our organization. Our team is able to rapidly prototype, build and deploy apps in days and weeks rather than months.” Product owner in the provider industry

"ServiceNow provides awesome capabilities for rapid development and deployment of application solutions from simple use cases through highly complex integrated applications. We've realized a great deal of value in building applications on ServiceNow that traditionally would have required full-stack development in order to provide the breadth of capabilities inherent to the platform—modern APIs, data structures, identity management, access control, front-end portals, etc." Principal application architect in the provider industry

"ServiceNow helped us streamline several business processes and enabled sharing of relevant data between departments and functions that previously used different tools tracking and working with the same data.” IT automation architect in the retail industry

“Easy to configure, customize and maintain. Continuous platform innovation helps enterprises adopt to latest and greatest in the market.” Senior manager in the IT services industry

"Great innovative tool that is continuously enhanced with each release. The application allows for a lean workforce to support it through its many automation capabilities." System administrator

Empowering fast app development

All organizations in all industries are embracing digital transformation to keep up with the pace of business. Automating manual tasks to streamline the flow of work frees employees to innovate and do what they do best. Low-code app development platforms are an important part of that.

The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by anonymous, verified end-user professionals. It takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for including vendors with a high customer satisfaction rate.

Thank you to all our customers who submitted reviews. We believe these build on our G2 recognition as a Leader in low-code and no-code development platforms. We look forward to building on the experiences that earned us these distinctions. 

Read more Gartner peer reviews for ServiceNow. Check out the hyperautomation and low-code channel at Knowledge for more information about ServiceNow solutions in this area. Registration is free once you select your region.

GARTNER, PEER INSIGHTS (word and logo) and the GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge are registered trademarks and service marks of Gartner Inc., and/or its affiliates in the U.S. and/or internationally and has been used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.


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