Gain visibility into manufacturing OT assets to reduce cyber risk

  • Karan Shrivastava
  • Solutions
  • Manufacturing
  • 2022
November 02, 2022

Manufacturing OT: female factory worker looking at machines

As manufacturing operational technology (OT) ecosystems grow more connected and complex, they become vulnerable to cyberattacks. In fact, the manufacturing sector was the most attacked industry in the world in 2021, according to IBM’s X-Force Threat Intelligence Index 2022. Manufacturing surpassed finance and insurance in the number of cyberattacks for the first time in five years.

A large part of the industry’s vulnerability is due to a lack of visibility. This leaves the door wide open for a bad actor to exploit a vulnerability in an unknown OT (or IT) asset. Therefore, the first step toward reducing cyber risk in industrial environments is to understand the potential attack surface by establishing an accurate inventory of OT assets.

To help manufacturers secure their businesses, I’m proud to announce the launch of the ServiceNow Service Graph Connector for Claroty Continuous Threat Detection (CTD), available in the ServiceNow Store today.

Confidently see and secure your enterprise

Together, ServiceNow and Claroty help enterprises rapidly and comprehensively discover assets in their industrial environments, such as programmable logic controllers and human-machine interfaces. Once the assets are discovered, we enable manufacturers to assess the vulnerability of those assets and ensure any weaknesses are quickly addressed.

In this way, we help manufacturing companies defend their enterprises, preempt cyberattacks, and prevent downtime.

With the Service Graph Connector, you can:

  • Gain unified visibility across your organization’s entire IT and OT portfolio

  • Manage all alerts in one place

  • Get the most out of the ServiceNow OT data model, with OT device inventory, risk, and vulnerability information feeding from CTD into ServiceNow Operational Technology Management

  • Extend your existing IT security operations center workflows and capabilities to OT systems

  • Investigate and respond to incidents more effectively

Manufacturers benefit from a single system of action, automatic assignment of devices to the site, network-based intrusion detection system support, automatic prioritization of vulnerabilities based on their impact on the production process, and a stronger security posture to help prevent cyberattacks.

Find out more about the Service Graph Connector for Claroty CTD in the ServiceNow Store. You’ll need Claroty CTD v4.1+, ServiceNow Configuration Management Database, and ServiceNow Operational Technology Management to make full use of the integration.

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