Prioritizing ESG across the enterprise

  • ServiceNow Blog
  • Solutions
  • Cybersecurity and Risk
  • 2023
April 14, 2023

Prioritizing ESG: A worker walking through a solar farm

The last three years have cemented environmental, social, and governance (ESG) as a business imperative. According to a ServiceNow and ThoughtLab survey of 1,000 international business leaders, 57% report ESG is a top strategic priority for their C-suite and board. As organizations battle the many external challenges they face, prioritizing ESG efforts is a must.

Simply put, ESG management helps operationalize and govern your goals across the enterprise. It’s the solution to effectively balance purpose and profit. Let’s explore four ways businesses can improve their ESG stance.

A proactive approach


This macro environment is filled with risk, from climate change to supply chain issues to reputational forces that may impact a business’s license to operate. Implementing a proactive risk management strategy can help you be prepared for problems that may arise. Embedding ESG into your risk and resilience plans is crucial to stay ahead of coming challenges.

Watch our ESG and climate risks and resilience webinar to get tips on turning your ESG goals into action. Jessica Pransky, principal analyst for ESG and sustainability at research firm Verdantix, sheds light on developing an effective ESG strategy.

ESG and risk management integration


At ServiceNow, we say governance is our superpower. The best way to manage ESG risks and operationalize solutions is through integration. Organizations are under pressure from stakeholders to create a solid system of action to address the world’s most pressing challenges. Combining ESG management and risk management can help you increase transparency and build resilience without putting too much strain on your business.

ServiceNow integrated risk management (IRM) can help you stay in control of ESG and climate risks. Learn more in Gain control of your climate and ESG risks.

E-waste elimination


An often-overlooked area of ESG that’s a major problem worldwide is e-waste. Sustainability should extend to electronic assets. Organizations have a responsibility to ensure the consumption of their assets is optimized and that they’re properly disposed of.

A single system of record can help you track your assets and see how your ESG initiatives in this and other areas provide long-term value. Find out more in Drive ESG outcomes with ITAM.

ESG progress


Incorporating ESG on a wide scale is essential for modernizing and future-proofing your organization. Since ESG spans a breadth of topics and people, addressing it through a siloed approach will not give you the results you want or need.

Watch Understanding the ESG Maturity Model to find out where your organization stands in ESG maturity. You’ll also learn more about how to create a unified and integrated approach to ESG.

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