Abhi Rele

Abhi Rele, Director, Outbound Product Management, Industry and Customer Workflows, ServiceNow

Abhi Rele is the director of outbound product management for industry and Customer Workflows at ServiceNow. He works closely with customers, partners, and go-to-market teams to drive enablement, adoption, and evolution of the Customer Service Management product. 

Prior to ServiceNow, Abhi launched the first enterprise IoT platform at Samsung and Apigee (now Google). He's passionate about how digital technology is changing the way we work and live and is always looking for a good nonfiction book to read.


  • Customer service: A smiling man sits in front of an open laptop with a cellphone to his ear.
    Customer Experience
    How Guided Decisions improve customer service for everyone
    November 24, 2021
  • Customer service delivery: A businessman wears a headset while working on his laptop.
    Customer Experience
    How Playbooks improve customer service delivery, agent productivity
    November 09, 2021

Featured

  • Uncertain times: man standing in front of open laptop looking out a window
    AI and Automation
    4 ways to future-fit your business to thrive in uncertain times
    Uncertain times are often a catalyst for important innovations. Find out four tech trends that are resonating with ServiceNow customers.
  • Disability pride flag with 5 ServiceNow employees representing the 5 stripes
    Culture
    Raising awareness through the disability pride flag
    Did you know there’s a disability pride flag? Watch a video of five ServiceNow employees' stories in honor of International Day of Persons with Disabilities.
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    3 benefits of digitizing the customer experience
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Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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