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Abhinav Deep

Abhinav Deep, Strategy Lead, IT Customer Experience, ServiceNow

Abhinav Deep, strategy lead for IT customer experience at ServiceNow, leads the ServiceNow User Experience Analytics implementation within our Now Support customer support portal.  He's a strategy and technology professional with wide experience across technology advisory, business consulting, product management, mergers and acquisitions, and software development.  

  • Customer self-service: A woman types on a laptop.
    Now on Now
    Transforming customer self-service with User Experience Analytics
    September 28, 2021
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Featured

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    Application Development
    ServiceNow a 2022 Gartner® Peer Insights™ Customers’ Choice for Enterprise Low-Code Application Platforms
    ServiceNow is a Gartner Customers’ Choice. See what anonymous, verified end users like about the ServiceNow enterprise low-code application platform.
  • Elevate customer loyalty: smiling woman behind a counter handling a customer's purchase transaction
    Customer Experience
    Driving long-term customer loyalty
    Consistently delivering fundamentals can create a customer connection to your brand, products, and services that builds trust, which leads to customer loyalty.
  • Self-service: woman working on a laptop
    Now on Now
    7 tips for knowledge managers to increase self-service
    Delivering great self-service is key to customer experience, but knowledge management best practices constantly change. Learn seven self-service tips.

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  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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