Archana Penukonda leads Product Marketing for ServiceNow emerging products in ITSM. As part of the ITSM Product Marketing team, Archana shapes the voice of the product and supplies leadership for market launch activities. Archana has held various Product Marketing and Consulting roles in Silicon Valley companies in the last 10 years. Archana holds an MBA from the Paul Merage School of Business (UC Irvine) and an undergraduate degree in Mechanical Engineering from Osmania University, India.