Archana Penukonda

Archana Peukonda headshot
Archana Penukonda leads Product Marketing for ServiceNow emerging products in ITSM. As part of the ITSM Product Marketing team, Archana shapes the voice of the product and supplies leadership for market launch activities. Archana has held various Product Marketing and Consulting roles in Silicon Valley companies in the last 10 years. Archana holds an MBA from the Paul Merage School of Business (UC Irvine) and an undergraduate degree in Mechanical Engineering from Osmania University, India.

  • ServiceNow has been recognized as a Magic Quadrant Leader in ITSM Tools and has been placed furthest in completeness of Vision and highest in Ability to Execute in the 2020 Gartner Magic Quadrant for ITSM Tools. We are humbled by
    IT Management
    For the 7th year in a row, ServiceNow is named a Leader in the Gartner Magic Quadrant for IT Service Management Tools
    October 14, 2020
  • Gartner Magic Quadrant Report
    IT Management
    For the 6th year in a row,  Gartner names ServiceNow an ITSM Magic Quadrant Leader
    September 05, 2019
  • ServiceNow named a Gartner IT Service Management Magic Quadrant Leader
    August 22, 2018

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  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
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    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
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    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

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Topics

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