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Ben Barker

Ben Barker, product director, is an industry specialist with ServiceNow.
Ben Barker, product director, is an industry specialist with ServiceNow. He’s focused on supporting the company’s largest industrial customers, product/engineering business units, and strategic technology partners. Ben has a background in technology transformation, cybersecurity, and manufacturing/energy management. Before joining ServiceNow, Ben worked on the customer side and is a specialist in industrial networks and control systems.
  • manufacturing production: two workers in hard hats looking at a piece of machinery
    Manufacturing
    Protecting manufacturing production in turbulent times
    June 22, 2023
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Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

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    IT Management
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  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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