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Bill Hansey

Bill Hansey, Product Marketing Director, ServiceNow

Bill Hansey is a product marketing director at ServiceNow. During his six years at the company, he's supported the IT Workflows solutions and IT Service Management (ITSM) products, focusing on customer messaging and sales enablement and driving ITSM-related content for the annual Knowledge conferences. 

Bill has more than 20 years of product marketing experience in IT software, hardware, and SaaS solutions. Before joining ServiceNow, he worked at Symantec, TrendMicro, and other IT security companies. Bill is an avid runner, former Alaskan, and French Bulldog herder.

  • Automated issue response: smiling woman with headset on in front of a computer monitor at an office
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    3 benefits of automated issue response
    March 30, 2023
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  • Service operations drive fast resolution of IT issues: time-lapsed photo showing fast car movement on mountain pass
    IT Management
    How modern service operations drive fast resolution of IT issues
    October 07, 2022
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  • Peripheral vision for CIOs: A close-up of a man with glasses
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    Peripheral vision for CIOs starts with AI-powered service operations
    October 25, 2021
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Featured

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    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

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Topics

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