Bill Hansey

Bill Hansey, Product Marketing Director, ServiceNow

Bill Hansey is a product marketing director at ServiceNow. During his six years at the company, he's supported the IT Workflows solutions and IT Service Management (ITSM) products, focusing on customer messaging and sales enablement and driving ITSM-related content for the annual Knowledge conferences. 

Bill has more than 20 years of product marketing experience in IT software, hardware, and SaaS solutions. Before joining ServiceNow, he worked at Symantec, TrendMicro, and other IT security companies. Bill is an avid runner, former Alaskan, and French Bulldog herder.


  • Service operations drive fast resolution of IT issues: time-lapsed photo showing fast car movement on mountain pass
    IT Management
    How modern service operations drive fast resolution of IT issues
    October 07, 2022
  • Peripheral vision for CIOs: A close-up of a man with glasses
    AI and Automation
    Peripheral vision for CIOs starts with AI-powered service operations
    October 25, 2021

Featured

  • Uncertain times: man standing in front of open laptop looking out a window
    AI and Automation
    4 ways to future-fit your business to thrive in uncertain times
    Uncertain times are often a catalyst for important innovations. Find out four tech trends that are resonating with ServiceNow customers.
  • Disability pride flag with 5 ServiceNow employees representing the 5 stripes
    Culture
    Raising awareness through the disability pride flag
    Did you know there’s a disability pride flag? Watch a video of five ServiceNow employees' stories in honor of International Day of Persons with Disabilities.
  • Digitizing customer experience: woman looking at a smartphone
    Customer Experience
    3 benefits of digitizing the customer experience
    Digitizing the customer experience remains a key initiative for many organizations—even during a tough economic climate. Find out why and the benefits.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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